mattblatt.com.au

ZM & XL

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Terms & Conditions

Sold and delivered by DREAM BUD TECHNOLOGY PTY LTD (ABN 15 685 567 757).

Contact Seller

To enquire about an existing order, please contact the Seller via the Order History in your Account dashboard.

Store Information

Welcome to our adult products store! We specialize in a diverse range of high-quality items designed to elevate your intimate experiences. From innovative pleasure products to self-care essentials, our carefully curated selection ensures something for everyone. We prioritize your privacy with discreet packaging and exceptional customer service. Explore our unique offerings and enhance your personal moments today!

Return Policy

1.  ZM&XL will allow a return where you have changed your mind, provided that the item in question is:

  • returned within 14 days of receiving order;
  • as new and is not used, worn, or opened and has all original packaging and tags in-tact (including any package seals (if any) being unbroken);
  • in a resalable condition; and
  • not damaged in any way.

2. We cannot accept change of mind returns on items that come in sealed packages or boxes where seals are damaged or broken.

3. You may be provided with a refund only when the returned product is received, and it complies with the requirements outlined above.

4. If the returned item does not meet the conditions of this policy, you will be responsible for the cost of receiving your returned goods back to your nominated address.

5. Our quality control teams do inspect all deliveries to ensure the products you receive meet our exact quality standards.However, if you do receive a faulty, damaged or incorrect product, please contact us via the Order History in your Account dashboard to arrange a return delivery and a refund or exchange.The return must be received by ZM&XL within 30 days.

Shipping & Warranty Information

1. All our products are free of shipping charges.

2. All goods sold in our store come with a 12-month guarantee. During this period, if there is a quality problem, we can repair or replace it for free;

3. If the product is within the warranty period, the quality problems caused by human factors need to be repaired and replaced. The buyer needs to bear the corresponding cost (specific cost please consult after-sales personnel)

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if goods fail to be of acceptable quality and the failure does not amount to a major failure.