Mellow Yellow Flat Bib for baby - b.box
Sold and delivered by Wow Baby (ABN 85 726 977 810)
To enquire about an existing order, please contact the Seller via the Order History in your Account dashboard.
Products purchased from Wow Baby are dispatched within 24 business hours of order. Once dispatched you will receive a consignment number by email so you can track the delivery of your purchase.
All items are shipped via Australia Post eParcel or Couriers Please services and can take between 1-8 business days from the day of dispatch to be delivered, depending on the location within Australia.
Items are shipped from our Melbourne warehouse, peak times (eg.Christmas) may incur a delay with goods being delivered.
Estimated delivery timeframes:
Sydney 2-3 days
Canberra 2-3 days
Melbourne 1-2 days
Brisbane 3-4 days
Adelaide 3-4 days
Perth 4-6 days
Tasmania 3-5 days
Darwin 3-6 days
Can I cancel my order?
Orders can be cancelled for a full refund as long as the item has not yet been shipped from our dispatch centres.
If my item has already been shipped, can I return it for a refund?
Wow Baby accepts returns only if the product is unaltered and unopened in any way. Wow Baby will collect your item for the cost of your original delivery fee or $20, whichever is greater. Once the item is received back to our location, a refund will be provided on the full price of the product, excluding original and return shipping fees. The refund will be paid in the same manner as the original payment was made.
Can I return my product if it is already open?
If the product has been opened, but not used, you can return it to Wow Baby at your cost. Once it is received, the item will be inspected by staff to ensure it is in a condition fit for resale as a customer return. If the return is accepted, a refund will be provided on the amount paid for the product, not including delivery, and less a 25% return fee.
Any returned products that show signs of use upon inspection by Wow Baby staff will be returned to you and no refund will be granted. Return shipping fees will apply.
All products sold by Wow Baby are brand new, and come with full manufacturer warranties. Please check the product detail pages to find out the warranty length on different products.
If your product becomes faulty during the manufacturer’s warranty period, the first thing to do is contact Wow Baby with a description of the problem. If it is something simple that can be fixed over the phone, our staff will be able to help you out straight away. Otherwise we’ll put you in touch with the relevant manufacturer’s service centre to gain an assessment and repair or replacement under the warranty.
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if goods fail to be of acceptable quality and the failure does not amount to a major failure.