SpyX Spy Listener (STEM Series)
$32
Don't Pay $17.95
Don't Pay $24.95
Sold and delivered by ToyRoo (ABN 69 112 360 159)
ToyRoo is an Australian based toy store which has been established since 2017. ToyRoo encompasses a wide range of toys including the latest novelties and big brands from across the globe, catering to the imaginations of every child. ToyRoo is 100% Australian owned and we are dedicated to be your favourite one stop toy shop! Our customers are our assets as we strive to provide the best shopping experience for you with our unbeatable prices. ToyRoo is further recognised as one of the top rated sellers globally, with a current 100% positive overall score. We are dedicated to provide the best customer service along with fast shipping services. We can't wait to see you leap into our magical world of toys!
To enquire about an existing order, please contact the Seller via the Order History in your Account dashboard.
ToyRoo's preferred shipping providers are Australia Post. You will further be able to track your order through these providers, and their estimated delivery times in accordance to your location of residence.
Our products are usually shipped within 1 business day
Deliveries may be made any time between 7:00am and 5:00pm. Please try to ensure that there is access to the delivery property during these hours. Kindly note that if you are not at home to collect your order, our couriers will attempt to deliver your order to a secure location (near the door, footstep or mailbox), or it will be sent to your nearby post office for it to be collected.
ToyRoo's return policy lasts 30 days. Once the duration of 30 days have been completed, we won't be able to offer you a refund or an exchange on your purchase.
To be eligible for a return, your item must be in the same condition that you received it, along with it being preserved in its original packaging. It must be left unused.
ToyRoo further enforces a policy on goods that are exempted from being returned such as used/opened products. We also strictly do not return on the basis of "change of mind." Please note that any item which is returned after 30 days of purchase will not be returned or refunded. Also, any item which is not in its original condition, is damaged or missing parts for reasons not due to our error, will further not be returned.
To complete your return, we require a receipt or proof of purchase.
Refunds (if applicable)
Once we receive your returned product, it will be inspected and we will then send you information to notify you regarding the receiving of your returned item, along with the approval or rejection of your refund. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.
Once your returned item has been approved, your refund will be processed, and a credit will be applied to your credit card or original method of payment. This will take a few days to complete.
Sale items (if applicable)
ToyRoo strictly allows for only regular priced items to be refunded, unfortunately products purchased on sale cannot be refunded.
Exchanges (if applicable)
Only defective or damaged products will be replaced. If you need to exchange it for the same item, please contact us.
Shipping
You will be responsible for the payment associated with the shipping costs when returning your item. Please note that the shipping costs are non-refundable. Also, if the item is incorrect, defective or damaged by our own error, then we will be responsible for the shipping costs associated with your returned product/s.
Depending on your location of residence, the time it may take for your exchanged product to reach you, may vary.
Please note that everything we send out can be tracked and followed. We are also not responsible for the wrong shipping address provided by the customer.
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if goods fail to be of acceptable quality and the failure does not amount to a major failure.
