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Sold and delivered by Sensual Sale
Sensual Sale has offered customers a convenient way to shop for a wide selection of lifestyle products at attractive prices with FREE DELIVERY AU wide.
With over thousand new products uploaded every month, Sensual Sale is one-stop shopping site for all customers.
Buy from Sensual Sale, you pay less and save more, plus the orders will be delivered to your door. And if you have any questions, we promise we will have your answer within 24 hours.
To enquire about an existing order, please contact the Seller via the Order History in your Account dashboard.
Delivery Note: While we will do our best to get your order to you in a timely, items ordered between Friday 4th Feb 2021 to 19th Feb 2021, may be delayed by up to 2-4 weeks due to the Chinese New Year.
Shipping method: AU Postal Full Trackable Shipping Services
Shipping time: Orders are generally dispatched within 1-2 business days.
Expected shipping times: Please allow 5-20 business days for delivery; (The average shipping time to Capital Cities are 5 to 10 days and 7 to 20 days to remote areas);
You can feel completely at ease contacting us should there be any issues with your order. We want you to have a great experience with us!
If there is any problem with your order, please contact us via your Kogan account with a detailed description. If possible, please attach a photo so we can identify the cause of problem more easily. We appreciate if you can email us firstly before placing unpleasant feedback, so we can sort out the problem for you.
If you are unsatisfied with your purchase or you have changed your mind, you can return the products to us in its original packaging and saleable conditions within 30 days from the date of order.
Please note that the product must be unused and in brand new condition, otherwise the return will not be accepted. You will be responsible for covering the return costs and the initial shipping is non-refundable.
If you are a "consumer" within the meaning of the Australian Consumer Law, the following notice applies to you:
Our goods come with warranties and guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or a refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
Under the ACL, your rights commence from the date you purchase the Product and continue for a ‘reasonable period’ from that date. What is a ‘reasonable period’ will depend upon all the relevant circumstances including the price of the product, the uses to which it has been put and the nature of the Product.
