Lush Chloe - Rose Gold USB Rechargeable Mini Massager Wand
Don't Pay $381.70
Don't Pay $1257.30
Sold and delivered by CORNER BUSINESS PTY LTD (ABN 69 695 014 549).
To enquire about an existing order, please contact the Seller via the Order History in your Account dashboard.
We are a proudly Australian-owned company with distribution centres based in Melbourne and Brisbane, offering fast and reliable shipping across Australia and New Zealand.
At Pleasing Strings, we specialize in providing a wide range of high-quality adult products designed to help you explore your desires and enhance your experiences. From cutting-edge sex toys to luxurious lingerie, silky lubricants, and adventurous BDSM gear, our carefully curated collection ensures there’s something for everyone.
1-Year Product Guarantee
All purchases are covered by our 1-Year Manufactures Warranty.
If your product develops a fault within one year of purchase, we’ll replace it with the same or a similar item. If a replacement isn’t possible, we’ll provide a refund.
Due to the intimate nature of the products we sell, Pleasing Strings accepts returns only in specific circumstances. Returns will be accepted under the Consumer Guarantees Act or the Fair Trade Act, such as when there is a manufacturing fault.
Important Note: We cannot accept returns for change-of-mind purposes.
Non-Returnable Items: Due to copyright laws, DVDs cannot be returned.
All returned products are disposed of and never resold. This includes toys, lingerie, and lubricants.
If you believe your product is faulty, we’re happy to help. Please follow the steps outlined below.
Before contacting us about a faulty product, please check the following:
Battery Products:
Rechargeable Products:
Travel Lock:
To initiate a return for a faulty item, please contact us within 12 months of purchase and provide:
We will forward the information to the manufacturer for fault analysis. If the fault is confirmed as a manufacturing issue, we will issue a replacement or refund immediately.
Exchanges are only accepted if:
Size Exchanges:
Please review our sizing charts carefully before purchasing. We cannot exchange items for size-related issues unless the size was listed incorrectly on our site.
You can cancel your order if it hasn’t already been dispatched. Contact us immediately with your
order number, and we’ll process the cancellation.
Our warranty policy covers faults and defects resulting from manufacturing failures. It does not cover:
If you have any questions or require assistance, please contact us. We’re here to help!
We use Startrack Premium as our primary shipping partner. Depending on your location, we may also use Australia Post to ensure efficient delivery. Both providers offer reliable and secure services, so your order arrives in excellent condition.
Delivery typically takes 1-5 business days, depending on your location.
Factors such as weather, public holidays, and unforeseen circumstances may affect delivery times.
Once your order has been dispatched, you will receive a confirmation email with a tracking number. If you have any concerns about your order’s status, please contact us.
At Pleasing Strings, we are committed to providing high-quality products and ensuring your satisfaction. All products purchased from Pleasing Strings are covered by a Manufacturer's Warranty that protects against defects or faults caused by manufacturing issues.
All products are covered by a 1-Year Manufacturer's Warranty from the date of purchase. This warranty applies to:
Faults or defects due to manufacturing errors
Items that fail to perform as intended under normal use
The Manufacturer's Warranty does not cover:
If you believe your product is faulty and eligible for a warranty claim, follow these steps:
Contact Us with
Once we receive your details, we will review the claim and forward it to the manufacturer for assessment.
If the fault is confirmed as a manufacturing defect, we will:
Manufacturer's Warranty: All warranty claims are subject to manufacturer approval.
Hygiene and Safety: Due to the intimate nature of our products, all faulty items are securely disposed of and are never resold.
Replacement Items: Warranty replacements do not extend the original warranty period.
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if goods fail to be of acceptable quality and the failure does not amount to a major failure.
