Oricom AM20 Doorbell and Phone Ring Alerting System
$96.95
Exclusive discount with 
Exclusive discount with
Don't Pay $199
Exclusive discount with
Don't Pay $598
Exclusive discount with
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Exclusive discount with
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Exclusive discount with
Exclusive discount with
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To enquire about an existing order, please contact the Seller via the Order History in your Account dashboard.
Stay connected at every stage of life.
Our driving desire is to keep people connected at every stage of life. Founded in 2003, 100% Aussie owned Oricom is an expert in communication and monitoring technologies and a leader in design and ideas.
We know that while technology advances, staying connected is more important than ever so we create products using our model of technology, innovation, and local expertise to meet the evolving needs of every family.
Oricom are a leading supplier in Australia and New Zealand of;
Baby Monitoring Solutions
UHF CB Radios / Automotive Monitoring Systems
VHF Marine Antennas and Accessories
Care Phones and assisted listening devices
We have the highest commitment to quality, performance, and customer service.
We are proud to be a signatory of the Australian Packaging Covenant, a unique initiative between government, industry and community, set up to divert packaging waste from landfill.
Thank you for choosing Oricom and allowing us to connect you now.
Items purchased directly from the Oricom are returnable (excluding shipping) within a 14-day period from the date of purchase, in as-new condition, unopened, in the original packaging and not damaged in any way. We will accept returns during that time (within 14 days) for change of mind or if the product is not fit for purpose.
You will be responsible for the cost and risk of returning goods, including the cost of return shipping. If the item is not received by Oricom, we will be unable to process a credit. All return shipping costs are non-refundable.
If the returned item does not meet the conditions of this policy as outlined above, you will be responsible for the cost of receiving your returned goods back to your nominated address. Alternatively, you can choose not to have the item returned to you.
Once the return has been received, a refund can be processed for the value of the original purchase less a $15 handling/restocking fee.
1. Express Warranty (Australia)
(a) This Express Warranty is provided by Oricom International Pty Ltd ABN 46 086116 369, hereinafter referred to as “Oricom”.
(b) Oricom products come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
(c) Oricom warrants that the product is free from defects in materials or workmanship during the Express Warranty Period. This Express Warranty does not extend to any product from which the serial number has been removed or was purchased outside of Australia.
(d) Nothing in this Express Warranty excludes, restricts or modifies any condition, warranty, guarantee, implied term, right or remedy pursuant to the Australian Consumer Law and which may not be so excluded, restricted or modified. For such conditions, terms, guarantees and warranties that cannot be excluded, restricted or modified, Oricom limits the remedies available to extent permitted in the relevant legislation.
(e) The Express Warranty Period will be the applicable product category Warranty Period (stated above) from the date of purchase of the product evidenced by your dated sales receipt. You are required to provide proof of purchase as a condition of receiving Express Warranty services.
(f) You are entitled to a replacement product or repair of the product at our discretion according to the terms and conditions of this document if your product is found to be faulty within the Express Warranty Period. This Express Warranty extends to the original purchaser only and is not transferable.
(g) Products distributed by Oricom are manufactured using new materials or new and used materials equivalent to new in performance and reliability. Spare parts may be new or equivalent to new. Spare parts are warranted to be free from defects in material or workmanship for thirty (30) days or for the remainder of the Express Warranty Period of the Oricom branded product in which they are installed, whichever is longer. During the Express Warranty Period, Oricom will where possible repair and if not replace the faulty product or part thereof. All component parts removed under this Express Warranty become the property of Oricom. In the unlikely event that your Oricom product has a recurring failure, Oricom may always, subject to the Competition and Consumer Act 2010, at its discretion, elect to provide you with a replacement product of its choosing that is at least equivalent to your product in performance.
(h) No change to the conditions of this Express Warranty is valid unless it is made in writing and signed by an authorised representative of Oricom.
(i) Oricom will not be liable under this Express Warranty, and to the extent permitted by law will not be liable for any defect, loss, damage or injury arising out of or in connection with a:
• failure by you to adhere to the warnings and follow the instructions set out in this user guide for the proper installation and use of the product;
• wilful misconduct or deliberate misuse by you of the product;
• any external cause beyond our control, including but not limited to power failure, lightning or over voltage; or
• modification to the product or services carried out on the product by anyone other than Oricom or Oricom’s authorised service provider.
2. How to make a claim under your Express Warranty in Australia
(a) Oricom has a simple warranty process for you to follow:
• Please contact our customer support team through the Account Dashboard
• A Customer Support Team member will verify after troubleshooting with you if your product qualifies under warranty. If so, they will give you a Product Return Authorisation number.
• We will then provide a Return Authorisation form and a Repair Notice (if necessary), together with instructions on how to return the goods for warranty service.
Please note that if a Customer Support Team member advises that your product does not qualify for return, this warranty does not apply to your product. Products that are authorised to be returned to Oricom in Australia must include all of the following:
• A completed Return Authorisation form
• A copy of your Proof of Purchase (please keep your original copy)
• The faulty product, including all accessories.
(b) Please note that this Express Warranty excludes expenses incurred by you in returning any faulty product to us. You must arrange and pay any expenses incurred (including postage, delivery, freight, transportation or insurance of the product) to return the faulty product to us, however, we will arrange delivery of the repaired or replaced faulty product to you.
Important Information – Repair Notice
Please be aware that the repair of your goods may result in the loss of any user-generated data (such as stored telephone numbers, text messages and contact information). Please ensure that you have made a copy of any data saved on your goods before sending for repair. Please also be aware that goods presented for repair may be replaced by refurbished goods or parts of the same type rather than being repaired.
BABY CARE RANGE
Breathing Movement Monitors: 2 Years from the date of purchase
Connected Video Monitors: 2 Years from the date of purchase
Video Monitors: 3 Years from the date of purchase
Audio Monitors: 3 Years from the date of purchase
Baby Health Care: 12 Months from the date of purchase
Aroma Diffusers: 12 Months from the date of purchase
Night Lights: 12 Months from the date of purchase
Sleep Trainers: 12 Months from the date of purchase
Sound Soothers: 12 Months from the date of purchase
UHF CB RADIOS
Premium Fixed Mount Radios: 5 Years from the date of purchase
Fixed Mount Radios: 5 Years from the date of purchase
Handheld Radios: 3 Years from the date of purchase
Antennas: 3 Years from the date of purchase
Brackets: 12 Months from the date of purchase
VHF MARINE RADIOS
Handheld Radios: 2 Years from the date of purchase
Fixed Mount Radios: 2 Years from the date of purchase
Marine Antennas: 12 Months from the date of purchase
Marine Backets: 12 Months from the date of purchase
TYRE PRESSURE MONITORS
Tyre Pressure Monitors: 12 Months from the date of purchase
CARE PRODUCTS
Cordless Phones: 12 Months from the date of purchase
Corded Phones: 12 Months from the date of purchase
Door Bells and Alerting Devices: 12 Months from the date of purchase
Clocks and Alarm Clocks: 12 Months from the date of purchase
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if goods fail to be of acceptable quality and the failure does not amount to a major failure.
