Sold and delivered by LTDL PTY LTD (ABN 84 679 002 094).
Contact Seller
To enquire about an existing order, please contact the Seller via the Order History in your Account dashboard.
Return Policy
We want you to love your product so if you are not completely satisfied with your purchase let us know.
Most products come with a 30 day change of mind policy. If at any time within the first 30 days from purchase date you are not completely satisfied with your order, please contact us for return approval. Once received and inspected, we will facilitate an agreed resolution.
Please Note:
- Postage is paid by the customer
- The product must be returned in the original packaging, accessories included.
- We do not accept responsibility for return items until they reach our warehouse, so we strongly recommend using tracking and/or insurance for the delivery.
Shipping Policy
Delivery varies by location, please see the expected timeframe to receive your product below:
- Metro: 1-4 business days
- Regional: 1-7 business days
Warranty Policy
Most of our products are supported by a 12 month warranty. This warranty covers all manufacturer faults with the product. Some of our products may have a different warranty period, please check the product description for this. Should an issue arise with your order, please contact us to raise a warranty claim.
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law and New Zealand Consumer Guarantees Act. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if goods fail to be of acceptable quality and the failure does not amount to a major failure.