mattblatt.com.au

Nature's Wonderland

Our products

Cylindrical Planter Pots with Saucers - Light Blue - set of 4 - Alfresco Gardenware
$115.43

 

 

Exclusive discount with

Zebra Nightlight - Egmont Toys Heico
$173.63

 

 

Exclusive discount with

Big Removable Half-Rounded Brush - Ovangkol Wood Elite Series - Tek
$96.03

 

 

Exclusive discount with

Miracle Manuka Skin Repair Ointment - Sven's Island
$22.95

 

 

Anna's Wild Yam Cream - 100g
$77.55

 

 

Exclusive discount with

Timer - Replacement for Excalibur Dehydrators
$86.33

 

 

Exclusive discount with

Pine Wood Square Plant Display Stand - set of 3 - Alfresco Gardenware
$66.93

 

 

Exclusive discount with

Mossy Zinc Round Planter Pots - set of 3 - Alfresco Gardenware
$144.53

 

 

Exclusive discount with

Flamingo Plush - Huacaya Alpaca - 30cm - Auskin in Fuchsia, Pink
$105.63

 

 

Exclusive discount with

Low stock
Step Stool - Kinderfeets
$87.25

 

 

Exclusive discount with

Turtle Tall Planter Pot - Alfresco Gardenware
$18

 

 

Chamois Cloth - Genuine New Zealand Leather - Naturally Sheepskins
$19.95

 

 

Terms & Conditions

Sold and delivered by Nature's Wonderland (ABN 18 202 654 880)

Contact Seller

To enquire about an existing order, please contact the Seller via the Order History in your Account dashboard.

Delivery

Orders leave our warehouse within 1-2 business days. Delivery time will then be based on Australia Post or the courier used.

After your order has been placed, picked and packed, you will receive an email notification advising you that your order has been shipped. This email will contain your tracking information.

  • Metro areas average delivery time frame: 3 - 5 business days
  • Regional areas average delivery time frame: 5 - 7 business days
  • Remote locations average delivery time frame: 7 - 14 business days
  • South Pacific & Southeast Asia average delivery time frame: 5 - 30 business days
  • For accurate delivery times, please visit the Australia Post website
    Enter the postcode 4313 (that's us) in the 'From' field and your own postcode/country in the 'To' field. Don't forget to include processing time when estimating your delivery date!

All orders sent within Australia require a signature on delivery. If you are not available to sign for your order, Australia Post will leave a note with instructions for pick up from a designated post office. If you are an Australia Post My Post customer you may be contacted by Australia Post prior to delivery offering their Safe Drop service where you waive the requirement for a signature. Note: if you elect to use this service, the agreement is between you and Australia Post, and Nature's Wonderland takes no responsibility for any lost or damaged items due to the use of this service.

While we do everything we can to ensure your order is delivered in a timely manner, we will not be liable for any loss or damage incurred by any person as a result of delay caused by our carrier that we have no control over or by any event which is out of our reasonable control or foresight including, but not limited to, any delay caused by an incorrect delivery address being provided to us.

If any items in your order are out of stock at the time your order is packed, we will notify you via email and either place those items on backorder or refund you, depending upon your preference.

Returns

If you are not fully satisfied with your purchase, you can return your product for a full refund, exchange or repair. Your rights to a remedy under the Australian Consumer Law are not limited by a defined time. However, the Australian Consumer Law does recognise that the relevant time period can vary from product to product, depending on factors such as the nature of the product and the price. Nature's Wonderland adopts the same approach. The type of remedy we can offer you may also vary depending on how long it takes you to return the product to us. At Nature's Wonderland, we will always take a fair and reasonable approach.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

You are eligible to receive a refund, exchange or repair provided that:

  • The product is faulty or is not of acceptable quality
  • You receive the wrong product
  • The product does not match the photos or description
  • The product is in resaleable condition and in its original packaging, including instruction manuals and all accessories, all labels are still attached, and it is not dirty or in otherwise poor condition (unless it arrived as such)

You are not entitled to receive a refund if you:

  • Change your mind or decide you no longer want or like the goods
  • Are not happy with the performance of the product, when it performs exactly as described
  • Found a fault or imperfection when it is clearly listed on the product's page
  • Damage the goods after receiving them (provided it is not due to a fault in the item)

If these requirements are not satisfied, Nature's Wonderland reserves the right not to offer an exchange or refund.

In addition, we reserve the right not to offer an exchange, refund or repair where the fault is a result of misuse or neglect.

To complete your return, we require a receipt or proof of purchase.

There are certain situations where only partial refunds are granted:

  • Any item not in its original condition, is damaged or missing parts for reasons not due to our error
  • Any item that is returned more than 30 days after delivery

REFUNDS

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed and a credit will automatically be applied to your credit card or original method of payment, within a certain number of days.

LATE OR MISSING REFUNDS

If you haven't received a refund yet, first check your bank account again.
Then contact your credit card company, as it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you've done all of this and you still have not received your refund yet, please contact us.

SALE ITEMS

Only regular priced items may be refunded; unfortunately sale items cannot be refunded.

EXCHANGES

We only replace items if they are defective or damaged. If you need to exchange it for the same item, please contact us.

SHIPPING

To return your product, you should first get in touch with us to arrange a Return Authorisation.

You will be responsible for paying for shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee that we will receive your returned item.

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if goods fail to be of acceptable quality and the failure does not amount to a major failure.