Terms & Conditions
Sold and delivered by Luxor Linen Pty Ltd (ABN 64 131 595 509)
To enquire about an existing order, please contact the Seller via the Order History in your Account dashboard.
Every wool quilt sold by Luxor Linen Pty Ltd is covered by 5 years’ warranty. We also endeavor to provide customers with replacement warranty for any products within 7 days from the date of purchase. It does not cover faults arising from improper use, accidental damage or neglect. Warranty benefits apply equally to online customers, giving you the confidence to experience the superior quality of Luxor Linen. We also offer hassle free return policy and customer can return back any products to us for no reason if products still sealed and with tag.
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if goods fail to be of acceptable quality and the failure does not amount to a major failure