Terms & Conditions
Sold and delivered by Junchang
We 100% support our customers, If you are not satisfied, you may return any item within 30 days of delivery. If the product is no problem, all shipping charges must be paid by customer for returns. If you have any problem with our products, please CONTACT US via Kogan Help Centre.
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if goods fail to be of acceptable quality and the failure does not amount to a major failure.
To enquire about an existing order, please contact the Seller via the Order History in your Account dashboard.