House

Sold and delivered by Global Retail Brands Australia Unit Trust (ABN 74 323 352 189)

Contact Seller

To enquire about an existing order, please contact the Seller via the Order History in your Account dashboard.

Shipping Information

We aim to dispatch orders within 3-7 business days of the order being placed. During busy sale or promotional periods and other special events, there may be a delay in dispatching your order due to an increase in order volumes.

All orders are shipped from our warehouse in Melbourne. The estimated delivery time frame will vary based on your location around Australia:

Locations within certain major city centres such as Melbourne, Sydney, Brisbane can take approximately 2 to 3 business days after dispatch
Locations outside these city centres can take approximately 2 to 5 business days after dispatch
Remote, rural locations can take approximately 5 to 7 business days after dispatch

We dispatch all orders using the Australia Post eParcel Service. Please visit Australia Post to estimate delivery time to your location.

Returns

At House we are committed to offering you a safe and pleasant shopping experience, so if something does go wrong we are here to help you. As part of this, House offers the following piece-of-mind product guarantees:

If you change your mind or make an incorrect choice, we will issue you with a refund (excluding postage costs) within 30 days of purchase for unused products (returned in its original packaging)
If your item arrives damaged, we will arrange a replacement or full refund at our cost
If your item develops a fault after delivery, we will assess your claim and offer a replacement, full refund, or other remedy where appropriate

To return an item, simply contact our Customer Service team. Once the return has been approved, you will receive an RA number which must be quoted on the packaging of the returned item (please note your return may be rejected if an RA number is not provided). When returning an unwanted item, please ensure the item is unused, in its original re-sellable condition with all original packaging.

Once the return is received, our team will assess the item and contact you to advise the next course of action. All refunds will be returned to the original method of payment used when the item was purchased.

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if goods fail to be of acceptable quality and the failure does not amount to a major failure.

Melbourne 3000

Melbourne 3000

Our products

Salt & Pepper Seb Vase 20 x 40cm

Amalfi Sorrento Liveable Linen Table Runner

MyHouse Suki Quilt Cover Set

Baccarat iD3 6 Piece Cookware Set

Baccarat Damashiro Okada 9 Piece Knife Block

Baccarat Le Connoisseur Cast Iron Round Grill Pan 28X5cm Red

Baccarat The Healthy Fry 9L Air Fryer 32.7X38.3X35.2cm Black

Baccarat The Gourmet Slice Pizza Oven 38.5X33.0X19.0cm Red

Baccarat The Ultimate Scoop Ice Cream Maker 21.0X21.0X24.0cm

Baccarat The Flavour Blast Blender & Grinder 18.5X21.0X44.5cm

Soffritto Mini Chef Kids Apron

h2 hydro2 FLASH Sip Reusable Water Bottle

Terms & Conditions

Contact Seller

Shipping Information

Returns