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Sold and delivered by ONEREACH PTY LTD (ABN 49 670 328 462)
To enquire about an existing order, please contact the Seller via the Order History in your Account dashboard.
Homyspire is Australia-based company, your ultimate destination for a wide range of products that enhance your lifestyle and well-being. We take great pride in offering a diverse selection of high-quality items, carefully curated to cater to your home and living, electronic, gym and fitness, health and beauty, and outdoor activity needs.
For your home and living requirements, we provide an array of stylish and functional products that elevate the ambiance and comfort of your living spaces. From home decor and kitchen essentials to smart home gadgets, we have everything you need to create a personalized and inviting environment.
Stay connected and updated with our cutting-edge electronic products, ranging from the latest gadgets and accessories to top-notch tech essentials. Our selection is designed to keep you at the forefront of innovation and convenience.
Embrace a healthy lifestyle with our gym and fitness products, carefully chosen to help you achieve your fitness goals.
Whether you're a seasoned athlete or a beginner, our fitness equipment and accessories will support your journey to a healthier you.
Indulge in self-care with our health and beauty range, featuring premium products that nourish and revitalize. Discover a wide array of skincare, haircare, and wellness items to pamper yourself and enhance your natural beauty.
For outdoor enthusiasts and adventure seekers, we offer an exciting range of outdoor activity products to fuel your passion for exploration. From camping gear to sports equipment, we have all you need to enjoy the great outdoors.
We believe in providing the best value for your money and ensuring customer satisfaction with each purchase. Your trust in us drives our commitment to excellence and keeps us motivated to continually expand and improve our product offerings.
Our return policy lasts for 14 days from the date of purchase. If 14 days have passed since your purchase, unfortunately, we won't be able to offer you a refund or exchange, unless required by law.
To be eligible for a change of mind returns or exchange, the item must be unused and in the same condition as when you received it. Please ensure that it is in its original packaging (if any) to qualify for a return.
Certain goods are exempt from being returned to us, including health and beauty products, perishable items like food, flowers, newspapers, or magazines. We also cannot accept returns on intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
If you intend to initiate a return, we kindly request you to be aware that the return shipping expenses will be the responsibility of the customer. Once the returned item is received and processed, a refund will be issued for the product's cost, excluding the initial shipping charges incurred at the time of order placement. Additionally, there will be a 10% restocking fee to the change of mind return.
In the event of a defective or damaged item, we do offer exchanges. If you need to exchange the item for the same one, please reach out to us via our contact us page and our team will be happy to assist you. The customer is liable to return the item back to our address.
Regarding refunds, once we receive and inspect your returned item, we will send you an email to confirm the receipt. Afterward, we will notify you about the approval or rejection of your refund request. If approved, the refund will be processed, and the credit will be applied to your card or original method of payment within a specified period.
In the event your order does not arrive, to be eligible for a refund or replacement, you must notify us within 10 days of dispatch to allow for the required 14-day investigation period.
If you cancel your order during non-contact service hours or once the item has been dispatched, it will then need to be put through a returns process.
We value our customers and want to ensure a seamless shopping experience for everyone. If you have any questions or need further assistance, please don't hesitate to contact our dedicated support team.
Thank you for choosing homyspire as your preferred shopping platform. We appreciate your trust and look forward to serving you again in the future. Happy shopping!
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if goods fail to be of acceptable quality and the failure does not amount to a major failure.
