Tartare Sauce Squeeze Bottle 1KG
$14.29
Sold and delivered by MCORPX PTY LTD (ABN 74 611 229 700)
Fast Direct Packaging has been leading the way by delivering exceptional customer service, fast delivery & the best quality items throughout Australia. From our humble beginnings many years ago working out of our garage like all great family businesses, to moving into our first warehouse & growing into larger warehouses as the years go by. The size of our business has changed but our same motto hasn’t changed. Our customers are at the heart of our business, we really mean that.
To enquire about an existing order, please contact the Seller via the Order History in your Account dashboard.
We understand that you might have changed your mind, and it's completely fine we accept that. Please reach out to us within 30 days of buying from us and we'll be happy to process your return.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Please find below our returns & refund policy.
Several types of goods are exempt from being returned. Goods such as food cannot be returned.
For change of mind returns or incorrect sizing of an item you have ordered, you must make a claim within 30 days of your purchase. This can be done by contacting us for any help you may need. In order to obtain a refund from us, the item must be sent back to us the same way received. The item must be brand new and unopened. Please note we cannot provide refunds on backorders. You will be required to complete online a return authorisation form which should be placed inside the box. Once the items are returned to us a full refund minus the original delivery fee is provided back to the same payment method you have paid with.
If you have a faulty, damaged or incorrect product please take a photo and contact us straight away. We will require the photos taken to be provided to us so we can look into the issue further, we will come back with the result for you. If the product is deemed faulty, damaged or incorrect not to worry we'll be happy to assist you with a refund or exchange. Depending on the issue it will be case by case. Either way, all extra costs will be paid by us. Please don't return the good until we have explained the process and what to do, as generally, we'll sort it out before.
We stock the highest quality balloons from by quality manufactures, however, please ensure you check the balloons over for any defects before inflating. Helium inflation requires special knowledge and care as over-inflation or inflating too quickly can cause the balloon seams to burst or leak. Air temperature variations can also cause premature deflation of balloons. These factors may cause you to assume there is a fault with the balloon when, in fact, there is not.
We provide delivery estimates however these time frames can exceed what has been provided to us and these delays are outside of our control. We cannot be held liable for carrier delays and it's best to order ahead of time. If for some reason the item is automatically returned to us you will be entitled to a full refund minus the original delivery fee paid, if it's found not to be at fault of ours or the courier.
However, we'll always be here to work with you & keep you the happiest we can.
Please reach out to us requesting the claim and providing any photos if possible. We'll be providing you with the options to get the problem solved in the quickest time frame possible.
Our items have a 30 days warranty, any items which have longer warranty will have this clearly stated on each item.
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if goods fail to be of acceptable quality and the failure does not amount to a major failure.
