Rectangle Solid Durable Shower Base
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Sold and delivered by SUNNY SHOWERS PTY LTD (ABN 99 610 136 797)
To enquire about an existing order, please contact the Seller via the Order History in your Account dashboard.
Firstly established online in 2016, Elegant showers is a specialized Bathroom Products Manufacturer and seller, aims to design and fabricate fashionable, high-performance lifestyle products to the market at great value for our customers. Our ranges include shower screens, bathtub panels, shower base, toilet seats, heated towel rail, and bathroom accessories. Elegant showers bathroom series are selling all over the world over the years, and account for its favorable reception in all overseas markets. By now, our products are sold to Australia, UK, Germany, France, Spain, and the US, and will have sales outlets in more countries in the coming future.
· Returns or exchanges for change of mind must be requested within 30 days of receiving the product.
· After this period, the customer is deemed to have accepted the goods and assumes full responsibility.
· Items must be in original packaging and unused; otherwise, a refund cannot be processed.
· Please double-check the size, style, and specifications before purchasing, as returns for incorrect choices may not be accepted.
· Customers must obtain approval before returning any item.
· For change of mind returns, customers are responsible for return shipping costs and must ensure the item is securely packaged.
· If a returned item arrives damaged due to improper packaging, no refund or exchange will be provided.
· A full product refund will only be issued for items that are returned in their original, unused, and resalable condition.
· If the packaging is damaged, a 30% repackaging fee may apply, or the item may be returned to the customer.
· Products with missing or significantly damaged packaging cannot be returned.
· Installed, used, or damaged items cannot be returned or refunded.
· We recommend checking your goods upon delivery and advising us as soon as possible if there are any issues.
· Report delivery damage within 5 days; claims for fragile items after this period may be voided.
· This warranty does not cover damage caused by misuse, incorrect installation, or normal wear and tear.
Elegantshowers reserves the right to charge a 20% re-stocking fee of the cost of the goods to be returned (not including freight).
By purchasing from Elegant Showers, you agree to these terms.
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if goods fail to be of acceptable quality and the failure does not amount to a major failure.