Dolphy Australia

Terms & Conditions

Sold and delivered by BEST LAUNDRY SERVICES PTY LTD (ABN 25 622 238 206)

Contact Seller

To enquire about an existing order, please contact the Seller via the Order History in your Account dashboard.

Delivery

We despatch all the orders within 1 - 2 Business Days from the day of payment confirmation.

Shipping

Orders do not ship from our warehouse on the following public holidays:

New Year's Day
Australia Day Holiday
Labour Day
Good Friday
Easter Monday
ANZAC Day
Queen’s Birthday
AFL Grand Friday final
Melbourne Cup Day
Christmas Day
Boxing Day

If your order has been placed on or around public holidays, please allow an additional delivery time of up to 5 business days.

Please note that orders placed on a Friday may not begin processing until the following Monday as we are closed on weekends and all public holidays.

Returns

Customer satisfaction is our top concern. We offer a 60 -days return policy from the date of purchase of all our products
For items that are damaged or not working conditions on arrival, replacements or a full refund will be provided. If you changed your mind or did not like the item you purchased, item must be returned at its original condition for a full refund.
You must return items in their original packaging and in the same condition as when you received them
The buyer is responsible for the return postage costs.

Warranty

All our product comes with 12 months replacement warranty as per Australian standard.
If your item has been damaged in transit or become faulty in warranty period, please email us with pictures or video to show the problem.
Please check everything carefully after receiving the parcel, any the damage except dead on arrival would not be covered if it's your fault.
We provide same warranty for the replacement products.

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if goods fail to be of acceptable quality and the failure does not amount to a major failure.

Melbourne 3000

Melbourne 3000

Our products

Dolphy Eco Touchless Automatic Hand Dryer 1800W - White ABS Wall-Mount, Low Noise, Energy-Efficient, Hygienic & Cost-Saving Commercial Hand Dryer

Dolphy Automatic Top-Opening Digital Safe - 41x15x35 cm Steel Security Safe with Digital Keypad, Auto-Open Door, Carpeted Interior & Mounting Kit - Black

Retractable Stainless Steel Clothesline - Round

Dolphy 800ml Stainless Steel Electric Kettle - 360 Swivel Base, Fast Boil, Auto Shut-Off, Food-Grade Build, Compact Travel Kettle for Home, Office & Hotel Use - Silver

Brown Natural Wood Shoe Horn with Leather Thong - Polished Horn Finish, Long Handle, Premium Shoe Accessory for Men & Women

Dolphy Low Noise Wall Mounted Hair Dryer 1200W - White ABS Plastic, Quiet Operation, Dual Voltage Shaver Socket

Dolphy Retractable Stainless Steel Round Clothesline - Wall Mounted Drying Line in Black for Bathrooms, Balconies, and Laundry Areas

Dolphy Fast-Drying Wall Mounted Hair Dryer 1200W - Black ABS Plastic, Quiet Operation, Shaver Socket Included

Dolphy Freeze System LED Digital Safe - 31x20x20 cm Steel Security Safe with Digital Keypad, Auto Open Door, LED Light & Mounting Kit - Black

Dolphy LED Automatic Aerosol Dispenser - Wall Mount or Freestanding, Light Sensor Air Freshener Machine for Homes, Offices, Hotels & Public Spaces