Crystal Wonderland

Sold and delivered by Crystal Wonderland (ABN 49 185 205 794)

Crystal Wonderland brings you the highest vibration crystals and gemstones from all around the world, we stock a range of Wellbeing and Metaphysical products, to help you heal mind body and soul and bring back balance and harmony into your life.  

All Orgonite pieces are Uniquely Designed and Handcrafted in my Melbourne Studio using only the best quality crystals metals and epoxy resin.  

Each and every crystal and orgonite will be sent to you with the most loving intentions, bringing beauty, abundance and love into your life. 

We are honored to share the Crystal Love with you!  

Magical Crystal Blessings!!! 

Contact Seller

To enquire about an existing order, please contact the Seller via the Order History in your Account dashboard.

Shipping

Our goal is to offer you the best shipping options, no matter where you live. Every day, we deliver to hundreds of customers across the world, ensuring that we provide the very highest levels of responsiveness to you at all times. 

Free Shipping Australia Wide 

Same Day Shipping on All Orders 

We Use Au Post only for all Domestic Orders. 

The average shipping time to Capital Cities are 2 to 4 days and 7 to 10 days to remote areas 

All our orders are fully trackable, you will receive tracking information via email once your order has been dispatched.

Returns & Warranty

Returns

If you are not entirely satisfied with your product or have any issue with your order we are here to help. 

You can return your item within 30 days from the day you receive it. 

To be eligible for a refund, your item must be unused in the same condition you receive it. Your item must be in the original retail packaging well packed to avoid damage during transit. 

Upon contacting us we will issue an R.A. (return authorization). A copy of the R.A. will be sent to you (via email). This contains instructions on how and where to ship the goods. Please ensure your goods are sent with a copy of the R.A. form (or at least the R.A. number). This ensures prompt service processing. 

Once we receive your item we will inspect it and notify you we have received your returned item. We will immediately notify you about the status of your refund after inspecting the item. 

If your return is approved we will initiate a refund to your credit card or original payment method. 

When the reason for returning your order is because of damage during transit or faulty item received we will send you a Paid Return Label with instructions on how to return it, you will receive a replacement of your order or a full refund. 

For Change of Mind circumstances, we are happy for you to return your order within 07 days of receiving it as long the item is not used in the original retail box. Customers are responsible for the cost for return shipping of the products. 

 If you have any questions on how to return your order, please contact us.

Product Warranty and Guarantee information

If you are a "consumer" within the meaning of the Australian Consumer Law, the following notice applies to you: 

Our goods come with warranties and guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or a refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. 

Under the ACL, your rights commence from the date you purchase the Product and continue for a ‘reasonable period’ from that date. What is a ‘reasonable period’ will depend upon all of the relevant circumstances including the price of the product, the uses to which it has been put and the nature of the Product