KaiserKids Childrens Bib Seahorses
Sold and delivered by CRAFT GIRAFFE PTY LTD (ABN 82 009 701 482)
To enquire about an existing order, please contact the Seller via the Order History in your Account dashboard.
Welcome to Craft Giraffe, where we have been creating since 1997. We are one of Australia's largest craft webstores - a crafting wonderland, with thousands of craft products available.
At Craft Giraffe, we offer the perfect mix of scrapbooking and craft products to display and present your photos creatively. We offer everything that you might need to begin preserving your memories plus we have grown to incorporate a large range of mixed media and art products as well. We are a now a one-stop shop for your paper crafting needs.We pride ourselves on our extensive range of products including popular brands such as Sizzix, Altenew, Lawn Fawn, Couture Creations, Elizabeth Craft Designs, Prima, Ranger, Tim Holtz, We R Memory Keepers, PinkFresh Studio, Honey Bee and many more. We are constantly scouting new and exciting products from all over the world.
We gladly work in accordance with all Australian Consumer Laws to ensure your rights are upheld.
If the product you have purchased is faulty, damaged, incorrectly labelled, or is significantly different from what was originally shown or described to you by us, it is our aim and desire to work cooperatively with you to achieve a prompt and suitable solution for all parties. We are happy to offer you a refund back to original payment method.
If you have changed your mind on a product and it remains unopened, undamaged and suitable for resale, item/s can be returned, at your expense, within 14 days of delivery for a refund of the purchase price. We recommend using a tracked service for these returns. Please choose carefully and be certain of your selection before purchasing. If you have chosen a product(s) or service(s) incorrectly, chosen incorrect product quantity, or if you have simply changed your mind or no longer require the goods/service(s), we are unable to offer you a refund or exchange if items are opened, used or not suitable for resale.
For items returned under warranty, requiring repair, we will arrange dispatch to the authorised agent for evaluation upon the goods being returned to us.
All returns and repairs must be accompanied by an appropriate proof of purchase. If you are unable to provide a suitable proof of purchase from Craft Giraffe, we reserve the right to refuse a return, refund, exchange or repair. We reserve the right to inspect and assess the condition and age of returned good prior to offering a return, repair, exchange or refund; which may result in a repair, exchange or refund being refused in some circumstances.
Please note:
- Your original Craft Giraffe receipt is the best form of proof of purchase
- Refunds will be issued using your original payment method
- Refunds will not be provided for the purchase of gift cards. Gift Cards are not redeemable for cash.
For items returned under warranty, requiring repair, we will arrange dispatch to the authorised agent for evaluation upon the goods being returned to us.
All returns and repairs must be accompanied by an appropriate proof of purchase. If you are unable to provide a suitable proof of purchase from Craft Giraffe, we reserve the right to refuse a return, refund, exchange or repair. We reserve the right to inspect and assess the condition and age of returned good prior to offering a return, repair, exchange or refund; which may result in a repair, exchange or refund being refused in some circumstance
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law and New Zealand Consumer Guarantees Act. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if goods fail to be of acceptable quality and the failure does not amount to a major failure.