COSTCOM Australia

Sold and delivered by COSTCOM AUSTRALIA PTY LTD (ABN 51 633 527 741)

Contact Seller

To enquire about an existing order, please contact the Seller via the Order History in your Account dashboard.

Shipping Information

All items are dispatched from our warehouse within 1-2 working days of receiving the order.

Standard Delivery time frame is 3-10 working days for Metro areas and 2-3 weeks for Regional areas.

Change of Mind Returns

We offer a 30-day return policy if you change your mind. This means you can request a return within 30 days after receiving. To return the items, your must return them in its original condition, unworn or unused, with tags, and in its original packaging. In this case, buyers are responsible for the return freight.

Warranty Information

In order to make a claim, you please contact us and you must provide us with:

- Details of the defect or damage in relation to which you are making a claim under the warranty;
- photographic evidence of the defect or damage, where applicable;
- your invoice (including order number) and any other proof of purchase; and any other details we may need to process your claim.
Where goods are damaged or defective upon delivery, you must provide photographic evidence of the damage before receiving a repair, replacement or refund.

Except as required by law (including the Australian Consumer Law), this warranty shall not apply in respect of goods:

- where the goods have not been installed, maintained, operated or used in accordance with the manufacturer’s instructions or any other specifications provided with the goods;
- where damage or defects are caused by deliberate or negligent misuse or abuse, physical alteration, fire, liquid spillage, use of incorrect voltage, power surges or dips, thunderstorm activity, force majeure, voltage supply problems, tampering or unauthorized repairs by any persons, use of defective or incompatible accessories, computer viruses, corrosive conditions or introduction by an insect, pest or other foreign body;
- where damage results from any third party software or hardware not provided by us;
- where items are lost or stolen; and
- in relation to repairs of batteries, where the batteries have not been used in accordance with specifications or they expire by normal use.

Recieved Incorrect or Damaged Items

Please inspect your order upon reception and contact us within 5 business days if the item is defective, damaged or if you have received the wrong item and we will provide with solutions accordingly.

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if goods fail to be of acceptable quality and the failure does not amount to a major failure.

Melbourne 3000

Melbourne 3000

Our products

LEDON Ice Tray with Lid Bin 48 Cavities Ice Mold for Freezer Quick-release Ice Maker

COSTCOM Astronaut Projector Light USB Rechargeable LED Starry Night Light Bedside Table Lamps with Speaker and Build-in Battery

COSTCOM 100 PCS Plastic Plant Flower Pots 4 sizes Nursery Seedlings Container Flowerpot, 12CM

COSTCOM 640W Commercial LED Light Solar Street FloodLight Outdoor Area Dusk To Dawn Wall Lamp

COSTCOM 3 Tiers Toilet Shelf Bathroom Rack Over Laundry Washing Machine Storage Shelves, Black

COSTCOM Cordless Vacuum Cleaner Stand Rack For Dyson V6 V7 V8 10 11 Freestanding

COSTCOM 3 Tiers Layers Bamboo Shoe Rack Storage Organizer Wooden Shelf Stand Shelves

COSTCOM Solar Ultrasonic Animal & Pets Repeller Motion Sensor Bird Rat Possum Repellent

COSTCOM Waterproof Recliner Chair Cover with Non Slip Strap Slip Cover for Recliner Grey

COSTCOM 12 Hook Coat Hanger Stand 3-Tier Hat Clothes Rack Metal Tree Style Storage Black

COSTCOM 12 Hook Coat Hanger Stand 3-Tier Hat Clothes Rack Metal Tree Style Storage White

COSTCOM Garden Irrigation System with Timer Plant Watering DIY Micro Drip Kits (201PCS)

Terms & Conditions

Contact Seller

Shipping Information

Change of Mind Returns

Warranty Information

Recieved Incorrect or Damaged Items