Sold and delivered by Codu (ABN 73 284 922 551)
Codu is an Australian owned and operated business. We deliver textiles made of high quality materials, and we aim to make them affordable for everyone. Gone are the days of Cashmere and Merino wool products costing a small fortune, you can now own that style for a fair price.
Codu is a creation from the Estonian and Spanish languages, a hybrid of the words Kodu and Casa, both meaning ‘home’. We hope to help you create a level of comfort and style that says ‘home’ for you.
Contact Seller
To enquire about an existing order, please contact the Seller via the Order History in your Account dashboard.
Delivery/Returns/Warranty:
Please complete your shopping experience at Codu with absolute confidence. With this in mind, we offer refunds and exchanges, with our returns policy as follows:
- We are happy to offer a full refund or exchange within 7 days of receiving your order provided the item is in original condition with no damage to the item or the packaging.
- All returns must be sent to Codu, 44a Northcote Ave, Caulfield North, Vic 3161, Australia.
- It is recommended that you use registered post or a trackable courier as we cannot accept responsibility for items damaged or lost in transit to us.
- Any refund amount will be less the shipping charge. Shipping charges will be waived only if the returned item is faulty.
- Please choose carefully as we do not offer refunds or exchanges for change of mind.
- Should you receive an item that is faulty, please advise Codu within 7 days of receiving it. Refunds may take up to 3 business days to appear in your account.
- Our returns/exchanges policy applies to all sales.
- Codu reserves the right to update these terms and conditions without notice.
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if goods fail to be of acceptable quality and the failure does not amount to a major failure.