Bnb Supplies

Sold and delivered by BNB WHOLESALE SUPPLIES PTY LTD (ABN 41 613 875 988)

Bnb Wholesale Supplies sells a wide variety of hotel products, hospitality and motel supplies including;

- Hotel amenities
- Portioned detergents
- Toilet paper
- Portioned beverages
- Hotel sheets, towels, pool towels, pillows, quilts, mattress protectors
- Bathrobes
- Luggage racks
- Slippers
- Cutlery
- Crockery

Plus lots more, and is conveniently located in Port Melbourne.

Our focus is to provide you with only the best commercial hospitality supplies for your hotel, motel, vacation rental, short stay apartment, serviced apartment, airline or Airbnb property. Whether you are looking for toiletries, tea and coffee or even glassware, we have everything you need.

The products we chose are only of the highest quality including environmentally friendly, all-natural soaps and shampoos from Savoir Faire and ethically sourced Fairtrade tea and coffee from One Fairtrade. We also stock luxury guest amenities such as Hermes, Moooi, Christian Lacroix, Aveda, Ritual Cosmetics & Pharmacopia. It is because of this reason that we often attract high-end clients who share our passion for quality and sustainability.

Utilizing our extensive experience in hotels, motels and resorts, Bnb Wholesale Supplies has put together a list of hotel supplies that stand out from the crowd and suit any budget. Every company on board with us has been handpicked because they stand out from other brands.

We believe this translates to your business and will also make you stand out from the crowd as your guests will feel indulged by our luxurious products.

Feel free to contact us if you have any questions.

Contact Seller

To enquire about an existing order, please contact the Seller via the Order History in your Account dashboard.

Shipping

Orders received by 9am are dispatched the same business day via courier. If there is going to be any delay you will be notified the day of your order or the next business day.

Delivery timeframes are generally:

Melbourne Metro - Next Business Day
Sydney & Adelaide Metro -  Next Business Day or Two Business Days for large deliveries
Brisbane Metro - Two Business Days or Three Business Days for large deliveries
Regional Areas - Next Business Day to Ten Business Days depending on how far you are from Melbourne. The most common is two-three business days.

Returns & Warranty

1. No refunds or replacements are offered if you have changed your mind about the ordered products, make an incorrect choice, or failed to verify and accurately provide information when placing an order.
2. Faulty, Damaged or Defective Product & Product Return
   1. A product is considered faulty if it does not work when first taken from its packaging or if it shows signs of failure within 14 days of delivery.
   2. If you receive a damaged or faulty product, we will arrange for it to be repaired or replaced for you. A refund is only available if the product is no longer available.
   3. Products damaged in transit must be reported to us within 24 hours of receipt of the product.
   4. If you receive a product that you think is defective, you are to immediately contact our Customer Service Team who may provisionally determine whether the product is defective. You have 14 days from the date of delivery to report a defective product.
   5. Where a product is provisionally determined to be defective we will arrange to replace the product.
   6. Where we have provisionally determined your product is defective, return shipping may be arranged at our expense.
   7. If the product is deemed by customer service/supplier not to be defective, we may, in our absolute discretion, refuse to replace the product or offer a refund.
   8. We reserve the right to test any returned defective product. If the condition of the product was misrepresented to us by the customer, we may impose a $100 handling, testing and administration fee.
   9. Products must be returned whenever we agree to replace the product or provide you with a refund.
   10. Where you have received a faulty, damaged or defective product by our freight service, we may make arrangements with you to collect the product.
   11. Please ensure that all original items including packaging are returned.
   12. It is your responsibility to ensure the goods are adequately packaged to ensure that they are not damaged during return delivery to our warehouse.
   13. If we agree for you to return a product and it is not defective, you are responsible for arranging and paying for the freight to return the items. If the product deems to be used or soiled in any way you will not be credited for the product. This must be done within a strict14 day period.
3. When a Replacement Product is arranged
   1. A replacement for the same product ordered will be delivered at our expense after we have received the original faulty, damaged or defective product.
   2. The delivery time for the replacement product may be the same as stated for the original product.
   3. Replacement products are provided with the same warranty as the original product.
4. When a Refund is arranged
   1. No refund will be processed until we have received the product from you.
   2. Refunds will only be issued to the same credit card, debit card, PayPal or bank account used for the original purchase.
5. Proof of purchase
   1. You must provide us with the invoice we issued to you for your order to make a claim under this clause. If you fail to do so, then we may reject or deny your claim.

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if goods fail to be of acceptable quality and the failure does not amount to a major failure.