Brentwood 650 GSM Low Twist 7 Piece Bright
$93.86
Sold and delivered by BIG BEDDING AUSTRALIA PTY LTD (ABN 29 602 850 064)
Having many friends within the bedding and mattress industry it was a no brainer to begin selling Australian made bedding and mattresses. The aim was to pass on the savings to our customers.
What started out as something small quickly became much more, many customers begun passing on their positive feedback and word of mouth quickly spread across Australia. We have now become a nationally known brand. Seen as the best place to find luxury bedding at affordable prices with a focus on Australian made.
Since 2013 Big Bedding Australia has grown, now selling furniture, electronics and more. With the vision to help provide the best online service and experience to our customers while passing on great savings on big brands. We have a strong focus on selling Australian made and Australian supplied products.
To enquire about an existing order, please contact the Seller via the Order History in your Account dashboard.
We offer free shipping Australia wide on all our products. Shipping time frames are between 3 to 10 business days
Returns for refund
To Return an item for a refund or exchange:
· Merchandise must be returned within 10 (ten) business days of receipt.
· Merchandise must be unwashed, unworn, and must have all tags attached.
· Returns will be refunded to your original form of payment within the 30-day period.
· Original shipping charges are non-refundable.
Return for Exchange
If the item(s) is/are approved, we will ship the new item and send you a tracking number or issue a refund. Any items returned to us that do not meet the above requirements will not be processed and will be shipped back to the original address on the receipt at the buyer’s expense.
Return shipping is the customer’s responsibility and must provide us with tracking information. Any packages that do not have tracking information and do not show up to our fulfillment center are not our responsibility and we will not be responsible for any fees associated with the package. Please mail all returns/ exchanges to the following address once you receive an email stating your refund or exchange has been approved.
Big Bedding Australia
PO BOX 2091
Brunswick East, Vic, 3057
Note: You will be responsible for paying all shipping costs related to the exchange of your product(s). Shipping costs are non-refundable. We require you to use a traceable shipping service or purchasing shipping insurance. We cannot guarantee that we will receive your returned item(s).
Return for faulty items
If there is a fault with your item please send your purchase back to the manufacturer, all our products come with manufacturer warranties for peace of mind. We will assist with this process if needed.
To return your faulty product, you should contact and mail your product to the manufacturer, as we try our best to use only manufacturers in Australia, shipping costs should be relatively small.
Shipping costs for return
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable through Big Bedding Australia but may be via the manufacturer. If you have paid via PayPal they cover return shipping costs up to $45, visit PayPal for more information.
If you are shipping an item over $75, you should consider using a traceable shipping service or purchasing shipping insurance. The manufacturer can not guarantee that they will receive your returned item.
PLEASE NOTE: There is no exchange or refund on mattress, furniture, base, quilts, mattress toppers, underlays, mattress protectors, UGG products and pillows due to health and hygiene reasons, unless of course the product is faulty.
All products come with minimum 1 year warranty and many come with multiple years of warranty. See product descriptions for warranty lengths.
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if goods fail to be of acceptable quality and the failure does not amount to a major failure.
