ANYHOUZ Bed Sheet Satin Silk High End Fitted Flat Sheet
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Sold and delivered by ANYCO PTY LTD (ABN 94 659 377 545)
Launched to cater global' s quest in finding exceptional personal products, cool gifts and artsy items at budget-friendly prices. Guided by our core value of commitment to putting customer satisfaction first before profit. We continue to stand in providing you with more convenience in online shopping, efficient delivery and reliable after-sales support.
We meticulously inspect our items and only work with reputable suppliers to ensure that you receive only the highest quality product. Our high-quality and consumer-focused products will lead the market by delivering true innovation and convenience to our valued consumers.
We hope you enjoy our products as much as we enjoy offering them to you.
To enquire about an existing order, please contact the Seller via the Order History in your Account dashboard.
Our staff is continually striving toward excellence. Any issue encounters, you are welcome to contact our customer service team in order to help you with your concern. You can contact us directly through your Order History Dashboard for urgent assistance, as our customer service department is available 9:00am to 5:00pm AEST Monday - Friday.
It will be covered by a change of mind policy if you decide to change your mind, the item does not match the original purpose, or it was purchased by mistake.
The products must be in their original packaging and in new condition. Failure to do so may result in the refund being denied.
Refund - The total refund will be less the initial shipping, handling charge, and 5% administration fee paid to send the product.
If you get a damaged box or item, please notify us within 24 hours. To avoid damaged delivery, we ensure that our items are packaged securely.
Please send a photo/video showing the damage in order to review by our team and will respond with further steps/instructions. Damaged items/packages will be collected by the courier company and will be assessed. You will be entitled to a refund or replacement.
If you have any problems with the product, such as it not operating correctly, please contact our customer care staff right once. In order to remedy the problem, you should attach a photo or video of the problem. It will be assessed by the team and further instructions will be given.
For minor issues – Our team can offer some instructions to fix the issue or we can send spare parts.
For major issues – Our team will execute a new replacement right away without collecting the damaged goods.
We guarantee you that all items we offer are fitted for their general or specific purposes included in the listing information. If the criteria cannot be met, you are entitled to report it to our customer support team and it can be replaced or refunded. However, please make sure that it will be within 14 days after the products arrive at your delivery address.
A photo/video of the item’s condition is required for assessment. Products are required to be inside the original package and unused condition. Failure to do so might deny the refund.
Our goods come with guarantees that cannot be excluded under the Australia Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if goods fail to be of acceptable quality and the failure does not amount to a major failure.