Before buying from us, read what some of our other satisfied customers had to say about Matt Blatt
Hi Lisa,
We have been delighted with Matt Blatt’s service. Chris in the Melbourne showroom has been outstanding to deal with – very knowledgable, providing a high level of service and nothing was ever a hassle – so in particular, he was very patient with changes that we made deciding what wonderful products to utilise in our renovation. I would like to personally commend his service and professionalism to his superiors. Would you mind passing this to the appropriate people?
Many thanks, Mary-Jane
Feb 08, 2010
Hi Joel,
Thank you very much for your prompt reply!
I am impressed with the service! The chairs arrived well so all is good.
Kindest regards,
Linde
Feb 06, 2010
Dear Sales
My chairs have arrived and are very beautiful. Thank you for such a good service.
Kind regards
Diana
Jan 28, 2010
Dear Adam
Thank you very much. Pleased with your service and help.
Penny was brilliant and a great asset.
Let me know if you need a favour in return.
Regards
Dr Phillip
Jan 11, 2010
Hi Chris,
You are our hero! Thank you so much for your obvious hard work and effort to get the light shipped to us so quickly............. Since we are being packed on Monday we will be home all day so will advise you as soon as we take delivery. How much we appreciate your excellent attention!
Thanks again,
Don and Julie
Jan 08, 2010
Hi
Our chair was delivered yesterday and perfect condition.
Many thanks
Regards
Fiona
Jan 07, 2010
Fantastic service, thank you so much for being so quick.
Kind regards
Rhena
Dec 24, 2009
Part arrived Friday!! Wonderful lamp, wonderful service!!! Thank you all!
Dec 19, 2009
Wow Joel, I thought I was the only idiot sitting at my desk working on a Saturday evening.thanks for quick response. I will go to Rich St on Friday.
Regards, Sue
Dec 15, 2009
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Hi Adam,
I have received my sofas and they are lovely. Thank you so much. At first, I thought that I would have preferred them to be more on the matt side, but now the more I look at them I am really enjoying them. I want to say many thanks as they were packed extremely well and the delivery was so quick. Many, many thanks to you for this and I will highly recommend you to anyone looking to buy a great quality product at a very reasonable price.
Kindest regards,
Donna
Dec 07, 2009
So this is what happens to recycled DSW Chairs?!!
Dec 07, 2009
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Hi Marcella,
Gosh - I'm delighted - I sort of assumed
you'd just say no!
So, is it best to order on line or by phone?
Thanks so much for your help:-)
Karen
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Nov 19, 2009
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Thanks Joel, 10/10 for Customer Service, will investigate and get back to you in due course.
Maralin
Oct 18, 2009
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I often notice your ads in newspaper - and wonder about quality
I've finally jumped on website to see just who you are - and in reading the testimonials, I haven't even bought anything and I'm possibly a fan already.
I'm about to start my browsing........
Maree
Oct 17, 2009
Dear Michelle & Joel,
I just wanted to send you a quick email to say that I have now taken receipt of my 2 bar stools.I absolutely love them, they are so comfortable. Your service is fantastic.I look forward to purchasing more furniture from you in the future.
Warm Regards,
Vanessa
Oct 16, 2009
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Gee whiz. The shade just arrived!
This is absolutely excellent!
Well done and THANK YOU!
Kind regards,
Natalie
Oct 14, 2009
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Thanks Ivy,
I have received the order. The barstools were exactly what I wanted, the assembly was easy and the price was great.
I'll definitely buy online from you again.
kind regards,
Rebecca
Oct 13, 2009
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Thank you so much Joel......that is extremely generous......I don't know what to say!
But thank you.......that is awesome service.....and trust!
Thank you so much.
:)
Oct 09, 2009
Thank you, I will have the other stool ready to be swap on the spot.
I have to say, that since we move to the new house each visitor we have always make a positive comment on how original and good looking are the stainless steel stools we bought from matt blatt. We love them.
Kind regards,
Cristina
Oct 07, 2009
Hello Joel,
I took delivery of the bar stools last Thursday and they are just great. The oak works perfectly, the delivery was fast, on time and I am very impressed with your whole operation.
I will be using Matt Blatt again.
Thanks and kind regards, Judy
Judy Ware
Oct 06, 2009
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Thanks.
Your simple approach to this is commendable. Not only will we tell people what a great shop you have, but we mention the support. Everyone loves the table and asks where we found it so we hopefully will get some opportunities to put some business your way.
Gary
Sep 09, 2009
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| Hi Ellee,
I just wanted to reply to let you know our Barcelona chiars arrived safe and sound.
We love them- they're perfect. The whole experience with Matt Blatt was fantastic.
We'll shop again for sure!
Thanks!
Tamara
Sep 06, 2009
Hi guys,
I put in an online order for 2 leather office chairs on August 27. Five business days later, here I am at my desk in Warrnambool Victoria sitting on my new, very comfortable chair. The chairs were accurately described on your website and fit perfectly in my home office. Thanks so much for your great prompt service and excellent product. Well done.
Cheers,
Donna
Sep 03, 2009
Hi, I bought a Florence Knoll sofa, premium version in white last Monday – It arrived on the Friday. Had to write and say how fantastic it really is…and delivered within 5 working days to Brisbane! Could not be happier with the quality of build, leather, styling and extremely fast delivery, will be back for sure! Also have to say that when I visited the Brisbane showroom to view the item that Shelley was very helpful and cemented the purchase for me. Kind Regards and thank you,
Glenn
Jul 12, 2009
Hello Joel,
Many thanks for supplying that information but we have gone with another chair from your range, which should be here in a few days. MattBlatt’s service is a great improvement on some of the other venders out there.
Regards,
Judy B. Orbost.
Jun 09, 2009
I received the 4 Hans Wegner wishbone chairs today, all intact and safely packed. There is always some trepidation when buying specific items "sight unseen" In this case I was very pleasantly surprised, they very much exceeded my expectations. The attention to detail in the construction is magnificient and the ash grain structure was better than I expected. I am thoroughly happy with my purchase and your efficient attention.
Thank you,
Dale G,
Brisbane
Jun 02, 2009
lovely matt blatt team
just wanted to send you a quick note to say thank you
dad's 70th birthday present arrived in time and he was absolutely delighted (as were we)
thank you for responding to my request and for getting it to him so quickly (less than 48 hours!)
we really appreciated your efforts
so I hope you all have a great weekend and we will be recommending you to anyone who asks
thanks again - y'all rock
nh
May 16, 2009
Hello,
I am an Interior Decorator who took a client to view your products at the Brisbane Store in Virginia. I just wanted to pass on to the appropriate people how pleased I was with the service provided and how professional Shelley was. She gave us the space we needed to discuss things privately but was there to quickly and efficiently answer any questions either my client or I had. My client has since contacted me to say his items have been delivered in a timely fashion and that he is delighted with them. So thank you to both the Brisbane Store and Shelley in particular and also the dispatch/delivery people. You have been a delight to deal with!
Regards,
Caroline M.
Let’s Choose Colours!
May 11, 2009
Hi Matt
I am very happy with the stools you sent me. They really are of great quality as you promised. I will be referring on your service and products to my friends. I have a question about the chair height though. They are a little tall for our bench top. Is there someone somewhere in Perth who would be able to shorten the legs for us, or is it not a good idea?
Thanks so much,
Carmel
May 08, 2009
Hi Ellee,
Thought I would send you a photo of the Tulip dining tables and Wishbone chairs insitu - they look fantastic. Thanks for your help with this project, I look forward to further opportunities of working with Matt Blatt again.
Kind regards,
Luisa D.
Procurement & Administration Property & Engineering Services Hamilton Island - Great Barrier Reef Australia
May 05, 2009
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Hi, I bought the Mama lamp from you last week as a birthday present for my partner. He loved it - and so do I. What we really love about it - apart from the fantastic design - was the surprise of the lovely texture in the shade. It has certainly bought a dark corner in the room come to life. All our friends here for the birthday party were extremely envious. Just wanted to thank you all for great service to help me get it here in time for the day.
Karen,
Senior Designer
KGR Design
Apr 08, 2009
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Doesn’t that just put a smile on your dial? J
Hi Ellee,
Would you please cancel our order.
Please note, all staff at Matt Blatt were exceptionally friendly and helpful, a very positive impression for your company. We will definitely come to your showroom again when we are looking for other furniture items.
Thanks
Mar 24, 2009
Hi Laura,
I would like to thank you for your assistance. I recently purchased the eye clock and am very impressed. The design is beautiful and it looks even more special after it's been hung on wall. Also the delivery company was fantastic, accommodating delivery time that best suited me.
Regards,
Bianca
Mar 20, 2009
Message:
I received the chair yesterday, put it together last night - just love it! Your service is efficient - wonderful. Thank you. I ordered another one of the chairs today.
Cheryl D
Mar 20, 2009
Hi,
I just received a very gracious message on my answering machine and wanted to let you know how appreciative I am of your professional and reasonable response to my problem. It is a refreshing change not to have to battle indifferent staff and neglectful service. Thank you and I will use your company again.
Best regards,
Justine
Mar 17, 2009
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hi ivy!
thank you so much for your prompt reply! your customer service is wonderful... i will be back!
i have a list of things i want from your site... BUT - damn husbands!!!! ;-)
smile!
pru
Mar 07, 2009
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Noguchi Coffee Table just arrived in perfect condition and it is great. Delivery time outstanding...ordered Tuesday afternoon and delivered regional Queensland 0830 Thursday morning with a phone call first at 0800. Fantastic service.
Thanks,
John Grange
Mar 04, 2009
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Hello Ute,
Thank you for your enquiry. Please note, not all replicas are of the same quality.
We too sell a Replica Eileen Grey side table at $149. Please see below for the differences in the two models available. Pick up of stock is available from our Sydney showroom only.
If you have any further queries, please do not hesitate in contacting us.
Thank You,
Laura.
----------------------------------------------------------
Just to let you know - I dropped in and I bought the $ 299 version.
Thanks Laura!
Feb 10, 2009
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Hi Adam,
Just wanted to get in touch and say thanks for all your assistance with getting the table and chairs to our episode shoot last week. I have attached some images of the finished garden for you to get an idea of how it all looked. At this stage, I am not able to confirm a broadcast date for this episode....I will keep in touch and advise when I know.
Again - thanks so much and I hope to speak with you soon.
Cheers,
Kirsty
Domestic Blitz
NINE NETWORK AUSTRALIA
PO Box 27 Willoughby NSW 2068 Australia
Unit 1A 372 Eastern Valley Way, Chatswood NSW 2068 Australia
Jan 19, 2009
Thank you so much for such a fantastic response to our broken lamp The replacement lamp has arrived in no time at all and is in good working condition and with no damage to the lamp shade . Just want to say again to you and your team how super impressed I am with the turn-around to the issue we had with the broken lamp Your service and customer focus is admirable and very professional We will certainly continue to be regular clients of matt blatt and tell our friends and colleagues
All the best for 2009!
Meg
Jan 18, 2009
AVRIL,
WE JUST WANT TO THANK YOU FOR THE WAY YOU ASSISTED US TODAY, YOU MADE IT A PLEASURE TO DEAL WITH YOUR COMPANY, YOUR BOSS SHOULD BE VERY HAPPY TO HAVE SUCH A PLEASANT , KIND WORKING STAFF, MEMBER SUCH AS YOUR SELF.
THANKING YOU KINDLY,
FROM JONATHON AND YARNUSH
Jan 12, 2009
Hi Ivy,
That is such wonderful news. Thank you so very much. When I need furniture in the future, Matt Blatt will be the first place I go again!
Kind regards,
Bree
Dec 02, 2008
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Hi Michael,
I received the replacement Bertoia side chair today. Thank you for the great delivery and fantastic service. I have certainly passed on your company,s name to friends. Thanks once again, as you solved a problem for us in trying to find stylish furniture which wasn't expensive.
Sally Howell.
Sep 05, 2008
Hi Michael,
That's ok. It arrived this morning and it looks fantastic!!!!!!!. I must say that I'm really pleased with your company, this is the second purchase I have made and both products are of extremely high quality. What you see on the web page is exactly what you get. Keep it up. Also the delivery service is great, the guy's are very "clean", polite and very helpful and they even take away all the rubbish!! Great service.
I will probably be placing another order in a month or so for some outdoor furniture.
Thanks again,
Barbara.
Aug 30, 2008
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Give me a call or drop me an email to let me know. And thanks so much for your help. The chairs were a huge success in each location ............. and their client has approved us to keep going with the campaign at relevant major events such as Fashion Week, so that willl be exciting.
Thanks again, and come back to me as soon as you can,
Em
x
As seen in the ladies bathroom for the premier of Sex and the City.
Aug 29, 2008
Hi Ellee,
The new tulip table bases arrived today and they are perfect! Thank you so much for your wonderful customer sevice. It's always a great design debate about using repro furniture or saving up for the real thing. All I know is that your product is first class and dealing with Matt Blatt has been such a professional online shopping experience. Thanks again to you and Shelley in Brisbane.
Jo desire to inspire http://desiretoinspire.blogspot.com/
Aug 29, 2008
| Love it! Love it! Love It! The colour is perfect and the quality is fabulous. Did I say I love it? Thanks again Shelley in Brisbane.
Jo
Aug 25, 2008
Hi Dee,
Here are some pictures of my house warming and the beautiful lip sofa that I bought from you a couple weeks ago.
As promised,
Jay :)
Aug 14, 2008
To all at Matt Blatt particularly Dimitria..it took awhile but in situ the Barcelona stools look just FAB.
Thankyou and kind regards,
Jillian Holst
Eastgate & Holst Dealers in Fine Art
Aug 13, 2008
Adam,
The Barcelona table and replacement chair arrived today. I want to thank you for your prompt service, we will be referring our Clients to Matt Blatt for their furniture needs.
Regards, Brad
Aug 12, 2008
Hi Adam,
A belated email to let you know the stools arrived and they are FABULOUS!!! Thank you so much - Matt Blatt service and product are outstanding.
Cheers,
Jen
Jul 25, 2008
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Thanks for letting me know.
They are great chairs – very comfortable – I am so happy – thank you.
Tracey
Jul 17, 2008
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Dear Adam ...
Our couch arrived on Saturday and it's perfect. What a terrific business you have and what great service you offer. Thank you.
Cheers
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Helen Biven
Assistant to Director of News & Public Affairs
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Jul 15, 2008
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Gday Michael
Thanks for great service! Got the goods at lunchtime today.....please pass on my appreciation onto Ellie too.... for both your efforts!
Very professional!
Nick Sotiriou
Jul 10, 2008
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Thanks for my Eames Rockers; delivered to outback NSW in less than 1 week, very efficient! They look great, I love them, can’t stop admiring them :)
Regards
Jane
Jun 24, 2008
Hi there,
I collected a medium platform bench yesterday and I just wanted to say thanks. It looks beautiful in the space and it is very well made. Thank those Chinese for me!
Livvy
May 24, 2008
Hi Adam
WOW. Table just arrived. I am so impressed. I'm not sure whether to tell all my friends or keep Matt Blatt my secret!Thanks again.
Kristen
May 21, 2008
Just letting you know I am sooooo pleased with the efficiency of delivery and quality of your furniture. I wish all other companies where as easy to deal with. Pass this on to Matt for me. And also the lady at the Brisbane store was extremely helpful.
Thanks again,
Donna Mason
May 19, 2008
Hey Adam,
Thanks so much chairs delivered today and they look fab - really quick service in time for my dinner party sunday. Easy to assemble as well.
Kind Regards,
Lindsay
Apr 28, 2008
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Dear Adam,
Thanks for the quick reply, you are a most kind gentleman, my wife is now smiling.
Yours gratefully,
Richard.
Mar 31, 2008
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Hi Adam
Don't worry my flatmate jumped the gun and didn't realise both stools were in th one box! We have just set them up and they look great so thank you!!
Kind regards,
Sarah
Feb 16, 2008
Name: Jayne Westell
Message:
Just wanted to say thanks for the speedy delivery of our new Sunburst Clock - we absolutely love it!! Great service :-)
Feb 13, 2008
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Thank you Magda, The Chair arrived 24 hours after I ordered it. I did not have a chance to get in touch with the couriers but they got it to the front door all by themselves. I was very impressed.
Thanks,
Gayle
Feb 06, 2008
Dear Adam and Staff at Matt Blatt Furniture,
I sincerely appreciate the couches that were delivered so quickly. The quality of piece was extraordinary and I do applaud your professionalism and excellent customer service. I wish you best of luck with your business and am excited that you have opened a Melbourne show room.
Kind Regards,
Aron Ping D'Souza
Feb 02, 2008
Dear Michael / Adam,
Thank you for sending our order. It arrived on Friday 25th. The Milano chairs are great, and thank you for including the 2 missing seat covers for the Bertoia Diamond Chairs. Again, many thanks for your continued excellent service.
Regards,
Evelyn Ross
Jan 29, 2008
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Adam
The Rocker was just delivered. Thanks for arranging delivery so quickly, just in time for the birthday on Saturday.
Regards,
Kylie
Jan 17, 2008
Hi Sladjana,
I never wrote back to say the white chairs you delivered all arrived perfectly and that we love them. Thank you for sending them on. This might be completely weird but ... you don't sell those large plastic, outdoor pots by any chance do you. (I know they are not on your website but I still thought I'd ask...).
Happy New Year,
Gerrard.
Jan 16, 2008
Hi Adam,
Just wanted to let you know I got the chair on Sat. so it was in time. My husband is very happy with the chair and so am I . Thankyou!! I am impressed with the quality and will be ordering more. we are a computer co. and are currently renovating our offices. When its finished we will be ordering our new chairs through you.
Thankyou agian and have a very Merry and safe Christmas,
Kim
Dec 18, 2007
Thank you Adam.
Delighted to say the 3 seater couch has arrived so promptly. Thankyou for the speedy service and your very helpful assistance,
Sincerely,
Kathryn langkamp
Dec 03, 2007
Hi Sladjana,
Screw arrived today, I would like to thank you for your great after sales service, You have a great store and service to match. Look forward to buying more. Warm Regards Nigel
Nov 16, 2007
Thank you so much for your prompt, super efficient service. An unbelievable quality seldom experienced with many places of business. I look forward to purchasing from you again and spreading the good word!
Great work,
Kiri
Nov 14, 2007
Dear Ian,
I apologise that this note has taken so long for me to send. I was absolutely amazed, surprised and delighted at the way in which your company got my furniture to me. Having dealt with other houseware businesses I was so pleased that your customer relations staff really did help the customer. Serge contacted me the day after I sent my email and he could not have been more sincere (another trait that often does not appear with other businesses) and apologetic. I said to him if he fixed the problem as quick as he said he would I would be your best advertiser in WA. Well, the problem was fixed that quickly and YES I have been telling everyone how wonderful this company is. I thank you so much for the professionalism and decency shown to me.
Best wishes,
Lisa Rich
Nov 11, 2007
Dear Ian,
I just wanted to thank you and the crew at Matt Blatt for the way my recent purchase was handled. We got immediate feedback that the order was received and the chairs I bought were delivered within a few days. They were well packaged and in mint condition. I am delighted with my purchase and would recommend your company to my friends.
Thanks again,
Wendy Mobley
Oct 24, 2007
| i dont think i have come across anyone whose ever been as quick to reply to an email before, dont get me wrong, i think its wonderful......
Oct 23, 2007
Hi Ian,
I received my chairs early this morning, the day after I placed my order. I am having some photographs taken of my home's interior and you saved me a great deal of time. The delivery gentleman was lovely and the stools are great. Thank you sincerely for fantastic product, communication and service. I will definitely purchase again.
Sincerely,
Kerrie-Lee Workman
Oct 13, 2007
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I have THEM … GREAT CHAIRS … WILL BE BACK
THANKS
BECK
Oct 06, 2007
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Hi,
I just wanted to say thanks. I ordered a birthday present for my wife just last week from you guys. To my delight it arrived this morning, ahead of the quoted time, even though you guys have a holiday today. Just wanted to pass on my thanks. It arrived perfectly; the driver rang ahead, helped me inside with the lounge and demonstrated much courtesy. Job well done, I will recommend you to all my friends.
Thanks again,
Glenn Corrigan
Ascot Queensland
Oct 02, 2007
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Hey Adam!
Thanks for the reply!
Immediatley after sending you the email i decided to call and my questions were answered! I have since gone ahead and bought the cahir anyway as I have only heard great things about you all.
Thanks again and I can't wait for my chair.
Adam Harris
Customer Service SAP Support
Sep 19, 2007
Hiya,
Received the chairs today and let me just say this OMG they are beautiful, great quality, im impressed, thankyou so much! I was a little hesitant buying from over east at first, but im glad I trusted my better judgment, stunning and well made. Hope to do business again.
Rgds
Kathy (Perth)
Sep 13, 2007
Really?????
Thanks so much! I had heard of your brilliant customer service but this is beyond the call of duty!
Diana Norsa
History Coordinator
Oxford Falls Grammar School
Sep 12, 2007
Just a brief note, to say thank you for the efficient service and value for money on a recent purchase. Excellent!
Nicholas E Gordon
Director
Private Wealth Management
Sep 04, 2007
| Hi Michael,
Thank you for all your help with our order for Queens Road. You have been amazing.
We look forward to seeing delivery Thursday morning.
Cheers,
Shirley
Aug 25, 2007
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Hi Michael,
This is just a courtesy note to let you know that we received the chairs yesterday.
Thank you very much for your efficient service.
Kind regards,
Yvonne Vroom
Aug 24, 2007
Thanks Adam. I will have a think about it - there's so much to choose from on your site
I have bought quite a lot from you in the past - a few barcelona chairs and a lamp etc. Your service and quality is excellent...
cheers,
Glen
Aug 10, 2007
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To all the Staff at Matt Blatt,
I would like to extend a heart warm thank you for exceptional service. Not only was my Arco lamp an absolute steal, but your prompt replies, courtesy and customer service were something I have not experienced in quite some time. I was very impressed with service and product, something that I cannot say for most of my dealings with many company’s. I will be sure to let ALL of my friends know about your wonderful company!
Thank you again, I look forward to purchasing from you in the future.
Kind Regards
Maria F
Aug 04, 2007
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Tulin,
Just wanted to say thank you for the prompt turnaround re; delivery times and level of service overall. Very happy with our new purchases.
Thanks,
Andrea Davey
Jul 23, 2007
Hi Michael,
Just to let you know the light has arrived safely, and to say how very impressed I am with your super fast service. and the quality of the item. Over two months ago I purchased a very similar light to your Arco light through an online auction. It was paid for immediately, and I waited and waited. Finally, two months later, after my continued calling, I was advised that due to circumstances, the item would not be available for at least another 6 weeks. I found your advert in Belle magazine, and immediately ordered the light and can't say how pleased I am to finally have it. It is for a birthday gift in a couple of week's time. I will recommend your website to friends and will definitely keep your company in mind when I am looking for furniture and decorator items.
Once again, many thanks.
Regards,
Julie Ferguson.
Jul 11, 2007
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Please read the 2 emails below together.
Hi,
We just purchased the Arco Lamp. It arrived quickly - got it today thank you. However, we have a problem with the size of the lamp. We have a standard ceiling height of 240cm. Your site states the Arco Lamp is 234cm high. Unfortunately when we have gone to assemble it, the first arch is hitting the roof already. We have tried pushing it further inside the stand, but it won't go any further. Just wondering if you have experienced this problem before, and/or if there is a solution. Will we need to cut the steel tube, or buy a bigger house?
Hope you can help at your earliest..
cheers,
Glen Murphy
eBroadcast Australia
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Hi Adam,
Thanks for that! I managed to put the actual lamp onto the end, and it has weighed it down a bit. Literally, only a couple of millimetres to spare from the ceiling! Thanks so much for the quick delivery and the great product - it's brilliant. Will be buying from you again soon.
cheers,
Glen Murphy
eBroadcast Australia
July 4, 2007
Jul 03, 2007
Joel,
Unbelievable service,I couldn't believe that as I sat here on my uncomfortable,broken and ripped chair that the very next afternoon I would receive my ordered chair and that the very next night I would be sitting in comfort.Thankyou once again.
Regards,
Allen Taylor
Jun 25, 2007
Hi,
I received my items on Friday which I have to say is fantastic service. I will highly recommend you and will definately be purchasing from you again. If you would please be able to email me a copy of my invoice it would be greatly appreciated.
Thanking you once again.
Regards,
Mary Gialis
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Jun 14, 2007
Cheers Joel,
I'm really looking forward to taking delivery of these classic chairs. It's refreshing to get this level of service from any company these days.
LIno Giangiordano
designer
2e design
May 29, 2007
Hi Joel,
Thankyou so much – I’m that excited the chairs are perfect!
I ordered my pieces 8.30pm Thursday night and they have already arrived in Perth. Fantastic service!
C. Metcalf
May 08, 2007
Dear Adam,
Just a few words to tell you how much we like the chair you send us to-day. We never had so nice furniture, they look so much nicer at our home than how we saw it in your showroom.
Thank you again,
Moni et Sandi
May 07, 2007
Hi Joel,
Just a brief note to say thank you, to you and your company for the excellent service we recieved, we only placed our order on Sunday night and we had our chair on Tuesday. My son is very pleased with the chair, and we will certainly recomend your company to other people.
Regards,
Pam Wade
May 04, 2007
Hi Adam and Joel
The chair arrived just a few moments ago! Very comfortable and looks great! Thanks for your help.
Kind regards,
Carl Yap
May 03, 2007
Hi Joel & Adam
Chairs arrived today. We love them! Thanks for a wonderful online shopping experience.
Any plans for dining tables??
Regards,
Ailsa Dobson
May 01, 2007
Thanks Joel,
The chairs arrived yesterday (Friday) much to my surprise - I really wasn't expecting them until at least Monday.
They are assembled and in place and I'm very pleased with them. Thank you all again.
All the best,
Sue Herbst
Apr 22, 2007
Just to confirm that the chairs arrived last Friday and they are everything I hoped for. Beautifully made and great to sit in. Thank you very much for your prompt service.
Margaret Rush
Apr 03, 2007
Got the chair today and am sitting on it! It is just great and thanks for the attention and follow up relating to the mix up at order. That is great service and most sincerely appreciated. I will be back for more!
Cheers and thanks, Mark
Mar 14, 2007
Just a quick message to say thank you for the fast service – same product as from Officeworks, but I like that the chairs arrived assembled and when you said they would.
Will order from you again!
Regards,
Music Makers
Per: Margot
Mar 09, 2007
Hello Joel,
This is a courtesy reply to let you know that we received our 8 x leather chairs on Friday 16/02/07.
Thankyou very much for your professional service and great product. We will recommend Mattblatt to all of our extended circle of friends and family.
The Munzenbergers
Singleton NSW
Feb 19, 2007
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Hi Adam,
I just had to write to thank you for the AMAZING daybed that I received from you yesterday. You have absolutely exceeded my every expectation! The quality of the bed - particularly the leather - is outstanding! It is a dramatic step up on the quality of Barcelona replicas I saw at Nick Scali, Noble House and Harvey Norman. In fact it appears to be every bit as good quality as the $5500 King Furniture version! But if the beautiful, soft leather wasnt enough, you also delivered a bed with the dark brown walnut frame I most wanted. I was expecting to get the black painted bed I've seen elsewhere and then to spend another $500-$1000 to have stripped back and restained. I can't begin to express how happy I am with it. Its absolutely beautiful.
So thank you again. Thank you for being one of the few places around who overdeliver on quality and service. You have won yourselves an advocate for life and I will definitely be purchasing from you again in the near future.
kind regards,
Damon Hayhow
Managing Director
Bio Logic Labs
Feb 02, 2007
Hi Adam,
Thankyou very much for the fantastic delivery of the sofas.
The delivery boys, had driven all night, and we were very thankful, so we gave them some computer games so show our appreciation.
Thanks again J
Lauren
Jan 30, 2007
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Dear Adam,
Today I received the six DCW and two LCW chairs, which were only ordered yesterday. I am delighted with the quality of the chairs and I commend you on your service.
Kind regards,
Dr Bertus de Graaf
Jan 16, 2007
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Thanks Adam
Its great working with you...no hassles i like that this time of year :)
Karen
'your design & fit out specialists’
189 Claisebrook Road, Perth W.A. 6000
Dec 15, 2006
Dear Adam,
Thank you for your quick reply.
I have been very happy with all my dealings with you guys ( also bought sofas). this includes sales personnel and warehouse staff.
Best regards,
Anna
Dr. Anna Gunnthorsdottir
Australian Graduate School of Management
Gate 11, Botany Street
Randwick, NSW 2031
Australia
Dec 12, 2006
| Thank you Adam,
I am very surprised at how quickly this has all gone through.
Congratulations your service is excellant.
Vivienne Simpson
Dec 12, 2006
Dear Adam,
The Eames chair and ottoman arrived just before lunchtime today. Given that I only ordered it on Thursday, I'm impressed with your very prompt response to and delivery of that order - thank you! We've assembled the chair and it looks great. But it won't be getting any use before 24 December - my husband's birthday and it's his birthday/Christmas present.
Thank you again.
Kind regards,
Jacqui Wise
Dec 11, 2006
| Hi Adam,
I'm writing to commend and praise the high standard of delivery services provided by Matt Blatt's contractor, Peter.
Peter's service was very professional and reliable. After arriving at my apartment on Wednesday 6th December and finding out that he could not lift the very large sofa on his own to the fifth floor, he agreed to deliver on Sunday Dec 10th at 11 am. Because of other commitments, I then had to change the time to 8am Sunday morning, which Peter agreed to after rescheduling other jobs. Peter arrived right on time with the sofa. Despite the highly challenging circumstances presented by a very large and heavy sofa being lifted through a rather small fire staircase, he delivered it in good humor with very high concern in maintaining the good condition of the sofa. My husband and I are very happy with the mint condition of the sofa. Please extend our many thanks to Peter. I will certainly be recommending your product to other people because of the hassle-free service you provide.
Regards,
Ros and Tom
Dec 11, 2006
| Hi Adam,
Thank you so much for all your assistance and help, it was greatly appreciated and you have been the easiest supplier I have dealt with to date!!
Thanks
Rebecca
Rebecca Perronnét | Executive Assistant / Office Manager
DTZ Australia (Qld) Pty Ltd
Dec 08, 2006
Adam,
My order arrived safely - looks great - thank you.
Regards,
Craig Dowling
Douglas Menzies Chambers
Dec 07, 2006
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To Adam,
Thank you, I received the bertoia chairs within 24 hrs of my order I am delighted with the chairs. You have been a pleasure to deal with and one of the most professional and pleasant companies I have dealt. Even the delivery guy was lovely. You were recommended to me and I will defiantly recommend you guys.
Thank you again
Daniella
Dec 06, 2006
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Thanks Adam,
We open the new space tomorrow so they should be great. The couches look fantastic and I have given about 20 clients your details already. We are so visible that I think you will get ongoing business for years.
Kindest Regard,
Suazanne BrettKirra Galleries
The Atrium, Federation Square
Cnr Swanston and Flinders Streets
Melbourne VIC 3000
Tel 03 9639 6388 Suazanne Brett
Nov 27, 2006
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Hello Matt Blatt,
Can you tell me the type of upholstery fabric used in your Jacobsen "Egg" chairs? Is it a wool, wool mix, synthetic fibre? Just received my Eames replica 'Moulded Dining Chair with Metal Legs' too. I'm very happy with them. I compared them to a friend's Herman Miller originals and have to say your replicas compare very favourably. The plywood seat and back pads are thicker, the leg welds are neater and the screws into the back pad and rubber mount are much nicer. I'm recommending Matt Blatt to my friends.
Thanks,
Peter
Nov 21, 2006
| Much to our delight AND surprise the chair arrived already today. It is very comfortable and superior to models we have seen. Thank you for your prompt service.
Regards,
John H Van Dyk Pty Ltd Architects
Principal: John H Van Dyk F.R.A.I.A
Oct 26, 2006
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Dear Matt,
Thank you so much for the gas cylinder. Yes it has fixed the problem. Once again I thank you for your quick attention and generosity. You and your Company are a credit to this country the way you conduct your business. I will try to slip an email to John Laws to tell him about your integrity as well.
Regards,
Janet Darcy
Oct 24, 2006
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Adam,
Received my order yesterday, thanks very much as is good, very pleased
Regards,
Jamie Gordon
ARCHITECT
Gordon Gould Ipson ARCHITECTS
Gold Coast Office
Oct 10, 2006
Hello,
I am rather livid right now as my Barcelona chair has arrived early. I have included my invoice so you cannot think I made a mistake. I was keen to order 3 of these chairs + ottomans however a friend suggested I order one to test your service. I ordered the WHITE .. I received the BLACK. The room these chairs are going in is BLACK. You can see how this will not work. I am rather upset right now so I will leave it at that.
Please contact me first thing on Monday morning.
Regards,
Jon
-----------------------------------------------------------------
Thank you Adam.
At the time I opened the box and saw the wrong item, the first thoughts that raced to my mind were those of "dodgy internet company" and that it would be difficult to firstly have you acknowledge that you sent the wrong item, and then, if at all, to rectify the situation (at my expense obviously). However I have gladly found that is not the case. You emailed me outside of your business hours to let me know it would be taken care of Monday morning. Then several people from your company contacted regarding the error. Everybody was apologetic and never once made me feel like I was in the wrong for complaining. You and your team have gone out of your way to appologise, keep me informed on the progress and are moving very promptly. I will definitely be buying my other Barcelona chairs from your company and will be contacting you shortly regarding office furniture.
Best regards
Jon
Sep 24, 2006
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Hi Adam,
Thanks for your email. This is a great communication that is lacking from so many suppliers. I will recommend your company and your product (once we test them) to any other organisation.
Kind regards,
Shahram Mirkazemi
Sep 23, 2006
| Hi Adam,
I just had to write to thank you for absolutely first rate service, first rate products and fantastic prices. I am over the moon with the chairs and your speedy, quality of delivery. Rest assured I will be telling everyone!
Regards,
Damon Hayhow
Sep 22, 2006
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WOW ADAM !!
What a fantastic highly efficient show you guys run there - most impressive - commendable!! We have lots of other furniture we need to purchase in the near future for our new home and office (ie. 8 seater Dining room setting, 1 Corner Lounge Room suite - 8 seater , 1 family room suite - 6 seater , and 5 office chairs and 3 desks), and with what we have seen thus far I don't believe we could go past your company. Out of interest Adam, we own and operate several high profile Internet businesses which have been operating on the web since 1996, and we have always operated our business in the same professional/efficient way you do, of which we believe has directly attributed to the success we have achieved today.
Thanks Again Adam, and if only all businesses could operate in the same way :)
Cheers,
Grant & Kathy Beale
Directors/Owners
Trading Net Aust (TNA) P/L
Sep 13, 2006
| Thanks Adam for your quick and helpful service we are so impressed by your business that we have recommended you to so many and those that have also purchased have also been impressed.
Well Done.
Andrea Stephen
Aug 16, 2006
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Hi Adam,
Just wanted to say THANK YOU!! Our chair has just arrived in record time. That was quick as and we're really happy with it. The quality is awesome!!
Much appreciated :-)
Best wishes,
Amanda
Aug 08, 2006
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Thank you for your friendly service and fast delivery. The lounge etc are better than expected.
Thank you.
Justine and Chris
Aug 07, 2006
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Just a quick note to sing your praises! I was a little hesitant buying furniture without seeing it over the net but it has arrived promptly looking exactly as I had hoped. Also, your action regarding the broken glass top was amazing, the delivery people contacted me today. Your service has been outstanding and I will most certainly be buying more furniture from you in the future, and I have already been telling everyone I know about you guys.
Well done and thankyou,
Kirsty Frank
Aug 07, 2006
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Hi Adam,
I'll be toasting Matt Blatt with a glass of cham. The service is amazing, my husband's reception room looks fantastic thanks to you guys, and it is done with such ease (from our point of view anyway),so thankyou thankyou.
Kind Regards,
Moira
Aug 07, 2006
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Hi there Adam,
Just a quick line to say a huge thank you for all your prompt and highly professional assistance and fantastic follow up service you have provided since buying my chair from you 12 months ago. Thank you for sending me a new chair as a result of my original chair being faulty. You and Greg have been most helpful with trying to fix it and the courier service you've provided and prompt responses have been outstanding. I am particularly pleased that you sent me a brand new replacement as a result of the H-236L parts being obsolete and the courier costs being unfeasible. Needless to say I am very happy with the new chair.
I am very hopeful that I will not need to bother you again with any future faults, although I am confident that I will always receive consistent professionalism from you! Thanks once again and could you please pass on this message to Greg.
Kindest regards,
Sonia Comfort
Jul 02, 2006
Hi Adam,
Just wanted to say thank you for the wonderful service you provide. I cannot believe I ordered yesterday afternoon and have received the goods (interstate) the very next day! I have recommended you to my colleagues interstate and can almost guarantee you will be receiving some more orders in the next week.
Thanks again,
Mark Saunders
QLD Regional Manager
Thrifty Australia
Jun 21, 2006
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Adam and the lady who answers the phone,
Hazel brady ordered my drafting chair yesterday and it was delivered this morning at 10.30am. Just wanted to say thank you so much my darling husband is in the throws of putting it together. What great fast service. Please pass on my thanks to all concerned.
Hazel Brady
ImageQuilting
Jun 14, 2006
Adam,
Your'e an absolute legend! I can't tell you how much it is appreciated!! Our aunty bought a set from you guys and we have told a whole stack of people about your company. We will make sure we spread the word!
John Heron
Jun 06, 2006
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I must say how impressed I am with your customer service. I expected problems getting a replacement unit and you guys could not have possibly done any more for me. I will certainly be recommending your company to my friends. Thanks to both you and Debra for all of your help. How refreshing it is to get top customer service. My hat is off to your both.
Kind Regards
Jo
Jun 01, 2006
| Hello Adam and Dimetria,
I wanted to thank you so much for sending the chairs promptly we are excited about having them for Christmas Day thanks again and wishing you a very blessed and peaceful Christmas.
Andrea Stephens
May 10, 2006
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Many thanks Joel for the prompt service..............................very pleaseing!
Cheers,
Rob
Apr 19, 2006
Hi Joel,
Thanks a bunch for your email earlier in the week. The chair arrived this morning but I’ve yet to see it at my boyfriend had to pick it up.
The service you guys have provided has been great. I can’t believe it came so quickly, and I think the fact that you emailed me in addition to the order confirmation email is tops.
Kind regards,
Natalie
Mar 21, 2006
Hey guys,
Just a quick note to say that I am really impressed with your service.
I ordered a couple of bar stools yesterday from your web site & received them within 24 hours.
Nice work!!!
Rainer
Mar 15, 2006
Hi,
Just a quick note to comment on the awesome service. Ordered barstools one day there the next. Brilliant.
Very happy with the product.
Sue Maloney
Mar 15, 2006
| Dear Adam
Thank you very much for your response, I feel quite happy and comfortable do business with Matt Blatt Store. Probably, some of my friends or myself will ask for your help again soon.
Regards,
Steven WANG
Mar 15, 2006
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Sir/madam,
Thank you for your very quick response to my problem. I have received the base today and would like to thank you for the way you professionally handled my inquiry. It is a pity that more business's don't conduct their business the way you do. Thanks a million. I will pass the word around about your company.
Regards,
Tom Darcy
Mar 06, 2006
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Hi Just wanted to ask you a question. I purchased 8 visitor chairs from you on thursday 12th 2006 and also put an order invoice #00002122 4 of the white zac stools was wondering if you had any of the H023 / 4 1/2 seater leather lounge in chocolate available for me to pick up at the same time as the stools if not could you order one in for me please . I was very impresed with the quality and price of your products and helpful staff i have sent you web address to my customers and friends.
Thankyou ,Vicki.
Mar 01, 2006
Dear Adam
Thanks for the great service. Chairs are delivered and look great. Will recommend you to anyone looking for a great deal and super efficient service.
Cheers,
Jaqui Lane
Feb 15, 2006
| Hi Adam,
My chair arrived today and the other chair was picked up. The chair is even better than I had expected. Very easy to essemble as well. About a month ago I went to office works to try out chairs, and even their more expensive chairs were inferior to this one. Nothing they had under $300 came close.
Regards,
Steve
Jan 18, 2006
| Hi Adam,
I must say how impressed I am. Most unexpectedly the chair arrived early this afternoon, though I was not expecting it to arrive until Friday or Monday. The transport company you use are simply fantastic. There was a mistake in the spelling of my street name, and the guy actually phoned me to clarify this. A very simple thing, but it is rare these days for a delivery driver to take this initiative.
The chair is assembled and I am very satisfied with my purchase, so thanks for your advise as to a suitable model, I feel confident I will get good service from it.
Only one small problem with it. I am short the 4 infills for the arm rest bolt holes. I have been through the packaging four times very thoroughly, but they are definitely missing. I hope you can scrounge some up and post them, it would be most appreciated.
Cheers,
Andy Moore
Jan 18, 2006
Adam
Believe it or not but the chair is already at our house - less than 24hours from the time we ordered.
We have yet to open the package to check it but will do tonight.
Thanks for the unbelievably fast turnaround.
Anthony
Jan 18, 2006
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Hi Adam,
I just wanted to let you know that my chair has arrived. I am very happy, Thank You. This is what it's all about, SERVICE, I will be happy to place another order with your company, and I will be letting my network know about how happy I am with the products and service from your company.
Best regards for Christmas and 06,
Andrew
Dec 07, 2005
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Hi Adam,
Thanks for that reassurance, it's incredible how high the mark up is on furniture. Like you suggest I'd like to come and see them. Although I'm not sure if I'll be able to get to Sydney within the next month so if I can't then I'll take your assurance and order them and have them freighted to Canberra. I bought your Noguchi coffee table last year online and was most impressed with it. It arrived within a couple of days and in my opinion it is a better quality one than the one sold at King Furniture. Can you let me know when they are due to arrive and if you are you able to put two aside for me?
Kind regards,
Leesa
Nov 15, 2005
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Adam,
I just wanted to reiterate the excellent service I have received from you and your colleagues. I now have the lounge sitting in my unit and it looks great - the service and delivery today was excellent and I cannot thank them enough for how professional the whole purchase progressed. I will certainly be recommending your website to others as well as purchasing a few extra bits and pieces in the next week or so from you myself ....
Thanks again,
James
Nov 01, 2005
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Adam,
I thought I would let you know that the chair was received mid afternoon following a call this morning from your shipping company to expect it. I had it assembled within half an hour of delivery which is only to say that it is not difficult to do and I am very pleased with it since it was purchased off the web site from the picture only. It is a comfortable chair and the arms are well designed to drop away and allow my elbows to rest on them while using the key board on the pull out draw. So the ergonomics seem to be good. At the same time the chair has the size and support of an executive chair and I think it would suit larger builds than myself, with plenty of seat length. It was as easy to buy from you and better delivery arrangements than a full service CBD "major" competitor and the quality price equation including delivery on this model was more than comparable with their offerings off the floor. Thanks for the prompt service. I would definitely use your company again and you are free to use the testimonial.
Regards
Robert B. Turnbull LLB MIB (Melbourne)
Attorney & Consultant
Oct 21, 2005
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I would just like to say how great this chair is. I am a very happy customer, thank you.
Alan Bellbowrie
Oct 20, 2005