Q: How much does it cost to ship this item to Sydney, Melbourne, Brisbane, etc?
A: On the item listing page, under the images there is provision to enter your postcode and quantity to get an estimate of shipping costs to your area.
Q: If I buy 1000 chairs can you give me a discount?
A: The prices on our website are our lowest possible prices. We work on low profit margins and rely on selling large quantities to stay in business. Our furniture is priced to sell - not priced to discount.
Q: Can we pick up products from your showrooms?
A: Pick up is available from our Sydney warehouse in Regents Park between 10.00am and 3.00pm Mon - Thurs and 10.00am - 1.00pm Friday (Closed on Public Holdidays). You can also pickup from our Leichhardt showroom between 8.00am and 3.00pm Mon - Thurs and 8.00am - 1.00pm Friday. Please note pickups from Leichhardt must be pre-booked.
Q: How do I place an order for products that are out of stock?
A: If you click on "BUY NOW" you can order a product that is out of stock. We will quote a delivery time upon receipt of order.
However, delivery times for furniture to come in stock can be delayed due to changes in shipping schedules, dock strikes, container x-rays, carrier delays and overseas suppliers changing dates.
Dates are estimates only and we apologize in advance for any delays that may be experienced.
Q: Are you open to the public?
A: Yes. Our showroom addresses are:
Sydney Showrooms:
141 Allen Street,
Leichardt NSW 2040
Tel 1300 628 825
Mon-Fri 8.00am to 5.00pm
Saturday 10.00am to 4.00pm
Closed on Public Holdidays,
180B Oxford Street
Paddington NSW 2021
Tel 1300 628 825
Mon - Wed 10.00am - 5.00pm
Thursday 10.00am - 6.00pm
Fri - Sat 10.00am - 5.00pm
Sunday 11.00am - 4.00pm
Melbourne Showroom:
24 Cremorne Street,
Richmond (Cremorne) VIC 3212
Tel 03 9421 0090
Mon-Sat 10.00am to 4.00pm
Closed on Public Holidays
507 Chapel Street,
South Yarra VIC 3141
Tel 1300 628 825
Mon-Thur, Sat 10.00am to 5.00pm
Fri 10.00am to 6.00pm
Sun 11.00am to 5.00pm
Brisbane Showroom:
35 Robinson Road (East), cnr Hadley Street,
Virginia QLD 4014
Tel: 1300 628 825
Mon-Fri 10.00am to 4.00pm
Closed on Public Holidays
You can visit anytime - no appointment necessary.
GIFT REGISTRY FAQ - new!
Q: For what sort of occasions can I setup a registry for?
A: Whatever your occasion, the Matt Blatt Gift Registry service is available to you. Some popular registry events include engagements, weddings, kitchen teas, baby showers, christenings, bar/bat mitzvahs, anniversaries, birthdays and Christmas.
Q: I have a registry, how do I tell people about it?
A: We will provide you insert cards to include with your invitations, explaining that you have a gift suggestion list at Matt Blatt. You can also share your Registry with your friends and family via email.
Q: What products can I include on my Gift Registry?
A: There are no restrictions on what you can register including gift certificates.
Q: Is there a minimum or maximum amount that I have to register?
A: There is no limit to the number or amount of items you can register with Matt Blatt. This means your list can be as simple or as extensive as you wish. If items are particularly dear you may request a contribution in the form of a gift certificate towards your gifts
Q: Are there any delivery fees with a registry purchase?
A: Yes. Delivery fees are dependent upon the type of delivery requested by the registrants and the item being delivered.
Q: How can my friends and family purchase an item from my gift registry?
A: Gifts may be purchased via two methods:
1. Visit any one of our showrooms nationwide and state the gift registrants names to receive an up to date copy of the gift registry. Purchases may be made directly at any showroom.
2. Purchases may be made over the phone by speaking directly to the gift registry co-ordinator on 61 2 9572 8877 or emailing michellej@mattblatt.com.au
Please note purchases from gift registries are NOT available via our online store. To avoid double up on orders please speak to one of our consultants over the phone or in store.
*Conditions
· All delivery charges will be paid by the guest; The guest is able to nominate whether they would like the gift delivered directly to the recipient or to their own address.
· A gift wrapping service is not offered;
· For purchases made within Sydney, the guest may personally collect your gift selection from the warehouse.
· Please allow approximately 10 days for your order to be processed.
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